As a former connoisseur of return fraud, (emphasis on former, OK?) I am intimately aware of the return policies of many of the chain retailers cluttering America’s once-breathtaking landscape. Some, of course, are better than others. Pretty much all of them are better than Best Buy’s, which is god-awful. (That’s right, Best Buy! I’m callin’ you out!) The ones in this article, as I’m sure you’ve already gathered by the title, rank among the best. It’s hard to find satisfaction in this world, especially when it comes to interacting with big box retailers, but these faceless corporations are A-ok in my book.
As a peddler of wares for the upper class, it stands to reason that Nordstrom should have the Rolls-Royce of return policies. And boy, do they. Their official policy is, well, that there isn’t one. Which means you can return items years after you’ve bought them—hell, even after you’ve worn them. Which, naturally, makes Nordstrom a hotbed for fraudulent activity. A friend of mine’s mother, who used to work there, has horror stories about gritting her teeth and taking back used underwear. (The customer’s always right, after all!) If anything you buy at Nordie’s “malfunctions” (up to and including flip flops that fell apart after a summer or eight), you can bring it back for a refund. You don’t even need a receipt, just the tag from the item you purchased. Now, before you go hog-wild and return every single thing you’ve ever bought at Nordstrom, know this—returns negatively affect the commissions of the employees who accept ’em. So have a heart. Please?