MagicJack Plus Vs. NetTalk Duo WiFi: Either Way, You Win

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There’s never been a better time to ditch your landline.

If you’re already paying for cable or DSL Internet service, you’ve got everything you need to kiss your local and long-distance telephone companies goodbye.

Well, almost everything: The missing ingredient is a voice-over-IP adapter, which sounds complicated but isn’t. It’s a little box that sits between your existing phone (or cordless phone system) and your router and provides full-featured home phone service. For pennies.

You’ve probably heard of one such product: the MagicJack, an infomercial staple. A few months back, I reviewed its successor, the MagicJack Plus.

Today let’s talk about its latest competitor, the NetTalk Duo WiFi. There’s never been a better time to ditch your landline.

If you’re already paying for cable or DSL Internet service, you’ve got everything you need to kiss your local and long-distance telephone companies goodbye.

Well, almost everything: The missing ingredient is a voice-over-IP adapter, which sounds complicated but isn’t. It’s a little box that sits between your existing phone (or cordless phone system) and your router and provides full-featured home phone service. For pennies.

You’ve probably heard of one such product: the MagicJack, an infomercial staple. A few months back, I reviewed its successor, the MagicJack Plus.

Today let’s talk about its latest competitor, the NetTalk Duo WiFi. It’s quite similar to the MagicJack, but with one key advantage: Wi-Fi.

Both the MagicJack Plus and the original NetTalk Duo need to plug directly into your router, which could prove inconvenient.

For example, my router lives in my basement, while my cordless phone system’s base station sits in the kitchen. There’s no easy way to connect the latter to an adapter that necessarily sits beside the former.

But the Duo WiFi requires no physical connection to the router; you simply plug it into an AC outlet that’s near your phone or base station and you’re good to go.

I recently had the opportunity to test-drive the Duo WiFi, and it worked like a charm. The initial setup was a bit tricky, but if you follow the installation instructions to the letter, you should have no trouble. And if you do, NetTalk offers toll-free phone support on weekdays and Saturdays. MagicJack support is available only online.

On the feature front, the two products are pretty evenly matched. You get voicemail, call waiting, caller ID, three-way calling, and my favorite feature of all: voicemail via e-mail (meaning messages are delivered to your inbox as audio files).

But the Duo WiFi has, well, Wi-Fi, making it my preferred landline alternative. What’s more, it costs $5 less: $64.95, versus $69.99 for MagicJack Plus. Both products include the first year of unlimited local and long-distance calling; after that, it costs just $30 per year.

Whichever gizmo you choose, you’ll pay considerably less than you do for traditional landline service. Sounds like a win-win in my book.

Comments (13)

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  1. ChuckG

    2 years ago

    We so tried to ditch our line land but it’s connected to a bundle with Verizon. Believe it or not if we take out our phone line, we will pay MORE for just cable and internet. It’s ridiculous really.

    Comment
  2. stodary

    2 years ago

    I am still not able to find a reliable and cheap VOIP device, I read many magic jack plus reviews and many buyers complained of their bad customer support where people reported that they waited 2 hours for someone to get back to them and they disconnect if they are not able to answer your questions

    Comment
  3. stodary

    2 years ago

    I am still not able to find a reliable and cheap VOIP device, I read many Net Talk Reviews and many buyers complained of their bad customer support where people reported that they waited 2 hours for someone to get back to them and they disconnect if they are not able to answer your questions

    Comment
  4. GREGMAT

    2 years ago

    i purchased 3 netalks alll at once to solve serverall issues like fax lines – a modem line and 2nd land line replacemennt.
    was not able to get tech suppport to solve any of the issues and one is never used dues to not working another is used very very very slighttly 20 min a mon and he other may 15 min a month and supposrt was very unhappy. personally have done computer suppport for 35 years, so how har could i have been to work with. iia ma toay – ammost 10 months later now looking for solution
    gregorymatatatall

    Comment
  5. ahorros

    2 years ago

    I have both devices, and they work practically the same, but when it is about support Magicjack is 100 times better, although it is Chat Support. They answer immediately, however, NetTalk is horrible on support, although it is phone support. When I purchased it several months ago, I had to call for support and every single time I was on hold for 1, 2, 3 hours and the last time on a Saturday, for 6 hours to then be disconnected. I had to return my first device because it apparently burned inside, but I hadn’t had any problems with the second device and it has been several months already. I hope I don’t have to call for support ever.

    Having to connect the either device to the router is not a problem, just assign an IP on DHCP Reservation Table on the router configuration page, and either device should work just fine.

    Also, I have a Panasonic set with 4 wireless extensions (telephones), so I connect the main one with the base to the VOIP device and, since the extensions are wireless you only have to plug them in to power outlet, they all ring around the house. So, you don’t even need to run cables to have telephone on each room.

    In conclusion, if the router is correctly configured there shouldn’t be any problem with either device.

    You don’t need a separate line for fax, just configure your printer/fax software to receive fax on the same number.

    Comment
  6. AlistarEvans

    1 year ago

    both seems same to me but magic jack once screwed my pc and i ended up paying to a company http://www.windowsphonesupport.com/

    Comment
  7. ko217greta

    10 months ago

    you still didn’t give me any way to connect my MagicJackPlus without moving my telephone base station phone to the basement next to the router.

    Comment
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