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fotor - Frequently Asked Questions

How do I reach Fotor customer service?

Visit the Fotor requests page to fill out a support form and receive assistance with product inquiries, technical issues, and more.

Am I allowed to design items for commercial use with Fotor?

Yes. Paid Fotor subscribers can use all Fotor photos, image elements, and templates for commercial sale. Free users and Fotor customers whose accounts have expired for more than 30 days may not create new designs for commercial purposes.

Why do some Fotor options have a watermark?

Select items are only for use with Fotor Pro and Pro+ accounts — unlock all diamond-marked items with a Fotor Pro subscription, and use crown-marked options by signing up for a Fotor Pro+ plan.

Can I receive a refund on my Fotor subscription?

No. Fotor does not offer refunds on subscription fees once they are paid.

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