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Hertz - Frequently Asked Questions

How do I get the best deal from Hertz?

Visit the Deals page for enticing offers from Hertz. You can also sign up for the Hertz email newsletter to receive the most up-to-date promotions and discounts in your inbox.

Does Hertz have a Costco discount?

No, Costco does not have a partnership with Hertz for its travel services.

How do I get a refund from Hertz?

Cancel a prepaid reservation on your online dashboard or by calling 1-800-654-4173. Hertz offers full refunds if you cancel no later than midnight, two days before the date of your scheduled pickup. Reduced refunds may apply to later cancellations.

What is the Hertz cancellation policy?

Renters must cancel their reservation by midnight at least two days before the date of their scheduled pickup for a full refund. However, later cancellations are allowable, but they may not be eligible for a full refund.

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