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@jayjimshier @chaptersindigo Can you tell us if this incident number is 120523-001202 with Chapters or Kobo Customer Care?
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@jayjimshier @chaptersindigo We are sorry to hear of your experience. Can you please share your incident number so that we can investigate?
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@tetrapeutico Hello. We have investigated your incident number and followed up through your thread.
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@jennifer_q85 @SerendipReads A personal email has been sent to you to address any concerns you may have.
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Kobo is a company that sells e-books that you can download directly from its site as well as its own independent e-reader, the Kobo E-Reader, which has many features that make reading your e-books a great experience.
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Kobo also offers some of the best and newest ebook releases to load up onto your ebook, you can also subscribe to some of the biggest newspapers in the country that you can load up and read directly from your e-reader.
If you plan on shopping at online and are looking for a discount, you can find Kobo ebooks coupons at Savings.com, and use your Kobo codes to purchase your new e-reader and the ebooks to read on it.
Kobo sometimes offers coupons like these: