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Medix Select - Frequently Asked Questions

How do Smart Ship orders at Medix Select work?

Medix Select automatically processes Smart Ship orders at the selected subscription window and sends you refills of any subscribed Medix Select products.

How long does shipping take?

Shipping typically takes around five to seven business days after placing an order but may vary depending on your exact location.

What is Medix Select’s return policy?

Medix Select allows returns of unused products within 30 days of the delivery date. Returned items must include a copy of the original packing slip or invoice along with your name, address, phone number, and a brief description of the reason for your return to receive a full refund.

How do I reach Medix Select customer service?

Visit the Medix Select Contact page and fill out the online form to receive assistance with any questions or concerns.

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