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American Eagle - Frequently Asked Questions
Does American Eagle offer in-store pickup?
Yes. If you’d like to pick up your order at a nearby American Eagle store, just select the in-store or curbside pickup option, and you’ll get your items in as little as two hours.
How long will it take for my order to arrive?
Most items take three to five days to arrive via standard shipping. If you’d like to receive your order earlier, you can select expedited shipping options for an additional charge.
What is the return policy at American Eagle?
You can return your purchase for a refund or exchange as long as you have proof of purchase – there is no time limit for returning items. Just bring your pieces to an American Eagle store or mail them back to them to complete your return.
How do I reach customer service?
Contact customer service by using the live chat feature on American Eagle’s Help page or by calling (888) 232-4535.
Is there an American Eagle rewards program?
With RealRewards, you can earn rewards on every purchase and double the points on jeans. You’ll have access to members-only sales and events throughout the year, too.
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Today's Top American Eagle Coupons
- Extra Up 30% Off With Minimum Purchase
- 30% Off Select Men's New Arrival
| Total Offers | 14 |
| Coupon Codes | 1 |
| Best Discount | 30% Off |
| Free Shipping Deals | 2 |
| Average Savings | $48.30 |
Best American Eagle Deals Available Now
Shop American Eagle for a full collection of stylish clothing built on the quality and heritage of great denim — from relaxed tees and casual sweatshirts to retro-inspired flannels and soft henleys. Subscribe to the mailing list to get 10% off your next order.
How to Save on American Eagle Apparel
Shop Clearance
Score incredible apparel deals, like up to 50% off by browsing the Clearance section, and find markdowns on tops, denim, and more.
Join the RealRewards Program
Sign up for the RealRewards program to earn points to redeem for $5 rewards — you’ll get 10 points for every dollar spent. When you join, you also get bonus perks like double points on jeans and free shipping on orders over $75.
Sign Up for the Credit Card
Get 30% off your first American Eagle purchase when you sign up for the RealRewards credit card and use it on your next order. The card also comes with exclusive benefits, including access to card members-only sales and double rewards points on every purchase.
Refer a Friend
Give a friend 30% off on their first purchase through the referral program and get an extra 20% off toward your order. Just share your email with American Eagle to get your unique referral link to send to friends.
About American Eagle
American Eagle is known for its denim and apparel, which weaves American heritage and trends together. While it started out as a jeans brand, it has expanded beyond denim, crafting wearable styles that are relaxed and timeless. From their signature jeans to their classic flannels, the brand incorporates the richness of Americana into its fabrics. Shop American Eagle for a high-quality collection of casual clothing to add to your closet.
