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Guess - Frequently Asked Questions

Can I get better GUESS deals if I shop more regularly?

The GUESS loyalty program gives you better discounts and deals when you shop more frequently. It’s completely free to join, and you receive a few bonuses when you sign in as a ground-level member. However, if you spend $500 or more in a year, you’ll get an upgrade, allowing you to receive free standard shipping on all your orders and a better birthday gift when your birthday comes around. If you spend $1,000 or more in a year you upgrade again, with free two-day shipping on all your orders, an exclusive gift sent to your home once per year, and more benefits.

Am I able to get a price reduction if my GUESS product is reduced after I buy it?

If you bought a full-priced item and GUESS reduced its price just after you purchased it, contact GUESS customer service to receive a refund for the difference. Just contact GUESS within 14 days after you made the purchase to request the price adjustment. GUESS only offers adjustments for full-priced items.

Are there special GUESS deals at physical stores?

Sometimes physical GUESS stores will have different deals than the online store. Additionally, you may be able to find clothes on clearance or sale that aren’t similarly on sale in the online store. All you need to do is use the Store Locator, which is available on the GUESS site, to find your closest physical store.

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