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HalloweenCostumes.com - Frequently Asked Questions
When will my costume arrive?
HalloweenCostumes.com’s standard shipping in the U.S. takes five to eight business days. For faster delivery, choose Priority Shipping (three to five business days), Express Saver (three business days), Express (two business days), Premium (one business day), or Saturday Shipping (one day). Note that these shipping ranges may not include processing time, especially during the Halloween season. Check the Shipping Options section for more information.
What is the return policy at HalloweenCostumes.com?
If you are unsatisfied with your order, you have two return options. Standard Return lets you send the item back and receive a refund to your original payment method. This method takes about two to four weeks to process and includes an 18% restocking fee. The other return option is the FUNBUCK$ program, which allows you to return your item for store credit. This option does not include a restocking fee, and your credit will be immediately available.
How can I make sure my costume will fit?
While there’s no guarantee that your costume will fit, HalloweenCostumes.com does provide a sizing guide to help you through the fitting process. Don’t assume your normal size is the same as your costume. Always refer to the measurement charts.
What is the policy for HalloweenCostumes.com’s rental returns?
Rental returns at HalloweenCostumes.com include all shipping costs. Check your shipping confirmation for a link to your return label. If the delivery date of rental items exceeds the agreed-upon rental duration, a charge equal to 10% of the rental price will be added each day that the rental is late. Consult the Rental Agreement for a complete list of requirements.
How do I get free shipping on my HalloweenCostume.com order?
Getting free standard shipping is easy. All you need to do is hit the $65 minimum purchase requirement and you’re eligible for free shipping.
Can I stack coupons at HalloweenCostumes.com?
While HalloweenCostumes.com does offer a number of coupons, they are not stackable. If you have trouble entering a coupon for your order, it’s most likely because you already have another coupon applied to your cart. These coupons will activate instantly as soon as your cart reaches the necessary criteria.
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