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The Paper Store - Frequently Asked Questions

What are The Paper Store’s lookbooks?

Every so often, The Paper Store produces lookbooks, which are very much like catalogs. These lookbooks have some of the most interesting seasonal products at The Paper Store, making it a great way to get some insight into upcoming products.

Can I create a custom gift at The Paper Store?

The Gift Builder tool includes a variety of gifts that are common to give different types of people in your life. With the Gift Builder, you can put a bunch of them together to make it easy to deliver your present.

How can I get free shipping at The Paper Store?

The Paper Store offers free shipping on all orders above a certain minimum threshold. Underneath this threshold, there’s a flat-rate shipping cost. Check the current minimum threshold or use a coupon from Savings.com to avoid shipping fees.

The Paper Store Info & Tips

How does shipping work for The Paper Store orders?

The Paper Store ships only to the 48 continental United States; it doesn't ship to Alaska, Hawaii, or APO and FPO addresses. When you go to check out, you can choose from four shipping options: UPS SurePost, which takes 7-10 business days, UPS Ground Shipping, which takes 5-7 business days, UPS Second-Day Shipping, and UPS Next Day Shipping. Shipping costs are determined by the destination ZIP code; you'll get an accurate shipping cost when you go to check out. If your purchase is over $75, you’re eligible for free ground shipping through UPS SurePost!

What can I use to pay for my order?

The Paper Store accepts Visa, Mastercard, American Express, and Discover, as well as PayPal. Gift cards issued by one of the major credit card companies are also accepted, as long as the gift card is registered with your billing information and the balance is able to cover the entire order, as The Paper Store is only able to accept one form of payment. If you choose to visit The Paper Store’s retail establishments, you can also use merchandise credit and gift cards; these forms of payment cannot be used online.

How can I make sure the gifts I buy at The Paper Store are a great deal?

  • Look through the Deals and Promotions section on The Paper Store website! You may be able to find buy-one-get-two-free offers, discounted items, or even free items with purchases of specific amounts! Many of these deals are online-exclusive, and some of them can even be combined with another The Paper Store coupon or promotion for even more savings.

  • Check Savings.com to get the most accurate and up-to-date The Paper Store coupon codes. Even if you’ve already checked the website’s deals section, there may be extra exclusive offers that the site isn’t advertising. Savings.com is the best place to find those offers, so you can choose the best deal for your order.

  • Browse through The Paper Store catalog to get an idea of what’s popular and look at some potential gift ideas. If you don’t want to sign up for an actual tangible catalog, you can look at everything on the website! The Paper Store catalogs are a little more customized than the website, which makes everything a little easier to conceptualize as an actual gift.

What if I need to return something?

The quickest way to return an item is to return it to a retail location, but if you’re not close to a location, or you’d rather do it by mail, you’ll need to request a return form. Items may be returned within 30 days of purchase for a refund to the original payment method or within 60 days to the nearest retail location for store credit. Returned items must be unused, with all original packaging material, accessories, and instructions included. Items not eligible for returns include sale and clearance items and any item that has been personalized or customized. If you’ve purchased any holiday-themed décor items, they must be returned before December 24 of the year they were purchased.

Does The Paper Store offer a discount for teachers?

With the Teacher Discount Program, you'll provide your information, as well as the information for the school at which you work, and The Paper Store will mail you a Teacher Enrollment Card. For any purchases at The Paper Store retail locations, just provide your Teacher Enrollment Card and proof of membership to a state, teacher, or education association and you’ll get a 10% discount on your purchase! Your discount won't apply to gift cards, stamps, or sale and clearance items, and it cannot be combined with other discounts.

Is there a discount at The Paper Store for senior citizens?

If you decide to go into an actual The Paper Store retail location, you are eligible for a senior discount if you’re over 55! At certain store locations, you'll be able to receive a 10% discount on Hallmark cards on certain days of the week. Check with your nearby store for details.

Recently Expired The Paper Store Coupons

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