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VitalSource - Frequently Asked Questions
Does VitalSource offer student discounts?
No, VitalSource doesn't offer traditional student discounts.
Is renting or buying textbooks on VitalSource cheaper?
In most cases, renting textbooks on VitalSource can be cheaper than buying them. However, this depends on the specific book and how long you need it. Always compare prices before making a purchase.
What is VitalSource’s return policy?
If you aren’t satisfied with the quality of your purchase, you can take advantage of VitalSource’s 14-day return policy as long as you have not viewed or printed, in total, more than 20% of the eTextbook.
Do I have to pay sales tax on an eTextbook?
It depends on the tax laws in the country your billing address is attached to. Note that sales tax in the U.S. and Canada will be applied during checkout after your billing address is provided. Outside of the U.S. and Canada, the GST or VAT is included in the price, and no additional tax will be applied at checkout.
How do I redeem a code from inside a book I already purchased?
Redeem your code directly in the Bookshelf app or by clicking “Redeem" from the VitalSource homepage.
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