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TicketNetwork - Frequently Asked Questions
What types of fees do I need to pay with TicketNetwork?
Transaction fees vary at TicketNetwork depending on the types of tickets you’re purchasing, as well as the seller. For example, you may be responsible for shipping fees if you’re receiving physical tickets instead of opting for digital delivery.
What’s TicketNetwork’s Guarantee?
TicketNetwork guarantees that your tickets will arrive before the event and that they’ll be the seats you ordered — or better. If the tickets don’t meet these standards, then you’ll receive a 200% refund.
Does TicketNetwork offer any financing?
Yes. Choose Affirm for a buy-now-pay-later microloan to pay for your tickets at checkout. Just select Affirm as your payment method, and you’ll be walked through a quick sign-up process before you’re taken back to complete your checkout.
Will I get a refund if an event is canceled?
Yes. If an event is canceled, you’ll get a refund minus any shipping costs incurred by ordering physical tickets. If an event is postponed, your ticket can be used for a future rescheduled event.
How do I use a TicketNetwork promo code?
- Visit the TicketNetwork website and select the tickets you’d like to buy.
- Enter your email address on the “Delivery" screen and confirm your payment method.
- Click “Proceed to Payment," then look for the “Redeem a Gift Card or Promo Code" link above your billing address and click it.
- Enter your TicketNetwork promo code, then click the “Apply" button.
- Verify that your order total has been adjusted, then complete the checkout process.
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