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AliExpress - Frequently Asked Questions
How do I save money at AliExpress?
Save money at AliExpress by checking the Deals section for limited-time offers on clothing, tech devices, and more. Plus, download the AliExpress app to get exclusive access to discounts on your order.
Is it safe to buy from AliExpress?
Yes. AliExpress has a buyer protection program, which ensures a refund if your item doesn’t arrive, isn’t as described, or is damaged upon delivery.
Does AliExpress have discounts for first-time customers?
Yes. AliExpress offers new customers a welcome discount featuring select items for 99 cents, from camping lights to phone stands.
How long will it take for my AliExpress order to arrive?
It typically takes between 15 and 45 calendar days for AliExpress orders to arrive via standard shipping. The brand also offers expedited shipping options via FedEx for an additional cost.
What is the return policy at AliExpress?
AliExpress accepts returns on items within 15 days of delivery as long as they’re in new condition and in their original packaging. They offer free returns, so you won’t have to pay for return shipping when you order from AliExpress.
How do I apply my AliExpress promo code?
- Visit the AliExpress website, and add your items to the cart.
- Select the shopping cart icon on the upper right-hand corner of the page.
- Proceed to checkout.
- When you reach the payment section, enter your AliExpress promo code in the empty field, and apply it to your order.
- View your new order total, and finish checking out.
Recently Expired AliExpress Coupons
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