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FragranceNet - Frequently Asked Questions
How can I choose the perfect FragranceNet.com gift for a loved one?
There are an incredible variety of choices out there for fragrances, perfumes, and other gifts. To help narrow down those choices, visit the Gift Guide and make the perfect selection.
Does Fragrance.com offer free shipping?
Shipping is free on all orders over $59 within the contiguous United States (all states except Alaska and Hawaii). Shipping on orders under $59 or orders of any size outside the contiguous U.S. is subject to an $8.99 shipping and handling fee.
Why is my order on hold?
In order to ensure that your products reach the intended recipient, FragranceNet.com may place an order on hold until customers confirm specific information. An email specifying the requested information will be sent with each order if your items require verification.
What is FragranceNet.com’s return policy?
FragranceNet.com allows returns on any unopened products excluding hair, makeup, and skincare items within 30 days. For full details and additional information on returns for damaged or incorrect items and all customer information required to process a return, visit the Returns & Cancellation page.
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