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Altra Running - Frequently Asked Questions
Does Altra offer free shipping?
Yes, all Altra orders have free three to four-day delivery on all valid purchases on the online site. At this time, this offer is only extended to the United States at this time, excluding Puerto Rico and any other U.S. territories.
How do I make an online return?
All orders come with a free return shipping label so you do not need to pay any return fees. You must include your original packing slip or email confirmation in order to receive a refund. All returns are accepted within 30 days after purchase.
How does Altra women’s differ from men’s?
Altra women's shoes have a Fit4Her technology that accommodates the different anatomical features of the female foot. All women’s Altra shoes have a narrower heel and midfoot to fit better, along with a higher instep, longer arch and adjusted spacing.
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