Lowe's - Frequently Asked Questions
What are Lowe's best coupons?
How do I schedule a professional installation from Lowe’s?
Visit Lowes.com and click on the Services tab. From there you can browse home services by space (i.e., kitchen, bathroom, bedroom, exterior, etc.) or by the type of item you want installed. This includes appliances like washers and dryers, doors, flooring, or fencing. Once you select the kind of installation you need, follow the online instructions to schedule an appointment.
Does Lowe’s offer a protection plan for large appliances?
Yes, you can purchase a protection plan for large appliances like refrigerators, washing machines, dishwashers, and more. Once you’re protected, filing a claim is easy. Simply text, call, or fill out an online form to get started. All you’ll need on hand is your Lowe’s Protection Plan reference number and the model and serial number of your product. If a technician needs to make a house visit, make sure someone at least 18 years old is present.
Does Lowe’s offer military discounts?
Yes, active military personnel or veterans are able to enroll in Lowe’s Military Discount Program, where you can receive a 10% discount on eligible items. You’ll only have to verify your military status once, but you’ll need to provide a valid photo ID if you want to use your military discount in-store. Spouses are also eligible to receive a military discount. Please note this discount is not available for dishonorably discharged veterans.
How do I qualify for free shipping at Lowe’s?
Free shipping is available on online orders that total $45 or more before taxes, fees, or shipping charges. Items must weigh less than 150 pounds (or 70 pounds in the case of P.O. boxes or APO/FPO addresses.) Orders that ship to multiple addresses won’t be eligible for free shipping.
What is the return policy at Lowe’s?
For in-store returns, you must bring your merchandise, along with a valid picture ID and proof of purchase to complete your return. Online items can be shipped back by filling out a brief online form. Once you’ve completed the form, all you have to do is box up your item, print your return slip and shipping label, and drop it off at your local parcel carrier. While most items have a 90-day return policy, some items like TVs and major appliances, have 30-day return policies.