Zales - Frequently Asked Questions
What are Zales's best coupons?
Are there special Zales deals during certain seasons?
Zales is well-known for offering special Zales coupons during certain seasons. Whether it’s a spring sale, a special sale for Valentine’s Day or a sale on Christmas gifts, you can find Zales deals during many different seasonal promotions. If you’re not sure whether it’s time for you to make your purchase from Zales yet, you might need to wait for the next seasonal sale to gain access to these deals.
Can I get Zales coupons through email?
If you want to sign up for the Zales newsletter, it’s easy to do so: just provide your email address. With this newsletter, you’ll get information about upcoming sales, advance knowledge of new styles, and even exclusive Zales coupons at times. When you first sign up for the Zales newsletter, you’ll also get a special Zales coupon as a thank you gift for signing up. Because this coupon gives you a discount on your next purchase and may expire after a short period of time, you might want to wait to sign up until you know what you’re going to buy.
Do Zales coupons and Zales deals stack?
It depends on both the Zales coupon and the deal. Always check the terms and conditions of the Zales coupon you want to use to see whether you can stack it with a sale that’s currently happening. Plus, Savings.com has a feature that allows you to see whether a specific coupon stacks with sale pricing.
Zales Info & Tips
Does Zales offer free shipping?
Your shipping options depend widely on what type of shipping you choose. There are a variety of shipping options available, making it easier than ever to get a great deal on shipping. Because Zales products tend to be so small, shipping is often pretty cheap. However, a surefire way of getting free shipping for your items is to have Zales ship the products to your local store. That way, you’ll get free expedited shipping on your order.
Does Zales offer financing options?
The Zales credit card lets you finance your perfect piece of jewelry with zero down payment and special financing options ranging from six to 36 months. As a Zales credit card holder, you’ll also get perks such as exclusive Zales coupons, jewelry inspection reminders, and cleaning notifications. You’ll get a Zales coupon on your birthday, free shipping with no minimum, and a percentage off any repair service you use your Zales credit card to pay for.
How do I get the best deals at Zales?
To get the best deals, visit the clearance section on the Zales website. You’ll get an extra percentage off items that have already been marked down, ensuring that you get the best deal. Watch out for sales events, and always use a Zales coupon you find at Savings.com.
Can Zales help me find the perfect gift?
The Gift Ideas section of Zales makes shopping for a gift a breeze. You can browse by price, with various options that accommodate every budget: everything from gifts under $50 ranging all the way up to gifts over $5,000. Shop by occasion to find items perfect for grads, new moms, grandparents and more. Shop by recipient or check out the popular gift types to see what’s trending. You can even choose to give a personalized gift, complete with custom engraving and monogram options, to present something as unique and special as your recipient.
Does Zales offer custom ring options?
Zales offers a Create Your Own program that lets you find and design the perfect ring. Just select your setting and your diamond and Zales will make your dream ring a reality. Check the website to see the current estimated time for Create Your Own rings, as the wait times may vary depending on the ring you’ve chosen.
What in-store services does Zales offer?
Zales offers cleaning, mounting, sizing and custom design services. Some of these services may be available to all or come at a discounted rate with your piece of Zales jewelry. Contact one of your local stores to see whether they offer in-store services.
Do Zales diamonds come with a warranty?
Diamond purchases of $200 or more come with a Lifetime Diamond Commitment. This commitment includes no-charge replacement if your diamond is chipped, broken or lost from its original setting. It also includes free lifetime cleaning and inspection, as well as guaranteed trade-in value on bridal sets and diamond solitaires. Just bring your diamond in every six months for inspection and you’ll be covered in case of any issue with your diamond jewelry.
What's the Zales return policy?
Returns and exchanges can be made within 60 days from the purchase date for jewelry and within 30 days for watches. Some products may have caveats or require additional documentation. Check the terms and conditions for your individual item to make sure it’s eligible for a return.
Is jewelry from Zales responsibly sourced?
All Zales jewelry comes from sources and suppliers that practice responsible sourcing and respect human rights. Signet Jewelers, the company that owns Zales, is a founding member and certified member of the Responsible Jewelry Council, or RJC. This organization wants to promote ethical practices that ensure human rights as well as environmentally-friendly practices throughout the jewelry supply chain, from beginning to end.
Does Zales carry jewelry for children?
Zales has bracelets, earrings and necklaces for children. Find Disney-themed items, princess-inspired styles, and name necklaces that'll make your child feel fancy. You can even find jewelry items for any budget, which is great for people who don’t have a lot of money to spend on jewelry for their children.
Does Zales only carry diamond jewelry?
Zales may specialize in diamonds, but it carries far more than just that. You can find pearl jewelry, birthstones, gemstones, fine metals and a selection of watches. Jewelry options with and without diamonds are available for women, men and children. Check all your options by browsing through the Zales website.
Zales Seasonal Tips & Offers
Zales has been an American staple for nearly 100 years. The company dates back to 1924, when Morris Zale, William Zale, and Ben Lipshy opened the first Zales Jewelers location in Texas. The company's success was founded on a payment plan that was revolutionary at the time. Using the formula of "A penny down and a dollar a week," Zales catered to customers who couldn't afford to buy an expensive piece of jewelry all at once, but still wanted to have a taste of the expensive things that stars adored. This method turned out to be monumentally successful. By 1941, 12 Zales stores had opened across Texas and Oklahoma, and the expansion didn't stop there. Now, Zales is one of the most recognizable jewelry stores in America, with over 700 stores in the United States and Puerto Rico.
Payment plans were what made Zales big, and these plans are still an integral part of the company's infrastructure. In-store purchases can take advantage of the Ten for Ten Layaway Plan. It's a simple setup: you pay 10% up front, then pay the rest of the balance across 10 equal monthly payments. It's not available online, but you can also ask about it in your local store. If you find that you love regularly buying jewelry, you may want to apply for the Zales credit card, which offers zero-down plans and six-month, 12-month, 18-month, and 36-month special financing for certain high-value purchases.
Sometimes a jewelry purchase is an upgrade, rather than just a new piece. If you're upgrading from one piece of jewelry to another, check the Zales Gold Exchange to see if you can get cash for your old jewelry. The Zales Gold Exchange accepts broken and damaged jewelry pieces, and it accepts all gold karats and all platinum pieces. It covers shipping entirely, and every package is automatically covered with up to $500 of UPS insurance. With prices determined using the daily London Fix and the option to reject any offer and take advantage of free return shipping, the Zales Gold Exchange may be your best option for upcycling jewelry.