10% Off
Top Deal

10% Off Sitewide

$50 Off
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$50 Off First Order Over $300

20% Off
Top Deal

Extra 20% Off Clearance Items

$750 Off

Up to $750 Off Your Orders

30% Off

30% Off Gold Fashion

40% Off

40% Off Gold Chain

50% Off

Up to 50% Off Clearance

15% Off

Extra 15% Off Clearance

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Shop Online Exclusives Starting at $11

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Pearl Deals Starting at $32

50% Off
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Up to 50% Off Latest Deals and Offers

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Up to 50% Off Wonder Woman Collection

$50 Off

$50 Off Your Order Over $300 With Zales Email Sign Up

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Free Shipping on Orders Over $199

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$50 Off Your Order during Your Birthday Month Plus More With the Diamond Credit Card

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Zales - Frequently Asked Questions

What are the best ways to save on necklaces at Zales?

In addition to shopping its seasonal sales, you can get dazzling discounts on necklaces at Zales in the clearance section. Make sure to sign up for its digital newsletter, as Zales sometimes offers an extra discount on top of price cuts on necklaces in the clearance section.

How can I get the best Zales promo codes?

Zales typically offers promo codes that give sitewide discounts of around 10% to 25%. The deals sometimes require a minimum spend, depending on the promo code. Most discounts are automatically applied during sales events and promotions, so look out for new promo codes every few months or so. You can also shop the best jewelry deals at Zales’ clearance section or at the Zales Outlet.

How do I get the best Zales discounts on engagement rings?

Enjoy major discounts on engagement rings during Zales’ Bridal Sale, which happens at different times every year. Past events have typically taken place in March, June, and October. If you’ve been in the market for an engagement ring, sign up for its newsletter and wait for its Bridal Sale to go live. You’ll have your pick of discounts on a wide selection of engagement rings at Zales.

Does Zales offer free shipping?

Yes. Zales offers free shipping for all orders, so you’ll automatically save on delivery when you place your jewelry order. You also have the option of picking up purchases at a local store for free. Express shipping (delivery times and costs vary by region) and same-day delivery for $29.95 are offered through participating stores.

Does Zales source its diamonds responsibly?

Yes. Zales takes its responsibility as an industry leader very seriously and has dedicated considerable resources to ensuring the ethical sourcing of its diamonds.

Does Zales offer a product guarantee?

Yes. Zales is committed to creating experiences that last a lifetime. If your diamond is lost, chipped, or damaged, you can bring the original setting with a valid sales receipt (purchase amount must be $200 or more), and Zales will replace the diamond or (in certain unique cases) the entire piece at no charge.

Does Zales offer free returns?

Yes. All Zales purchases can be returned free of charge within 30 days of the purchase date and exchanged 60 days from the purchase date. The returned or exchanged items must be unworn and in good condition. Custom designs, special order watches, and gift cards are not eligible for return.

To start a return, enter your order number and billing ZIP code on the returns page. Once you’ve indicated which items you’re returning, include the packaging slip in the return package. Just use the free preprinted return label and ship your package. Once Zales has received your items, it will process your refund approximately five business days from the date of the return.

While items ordered online can be mailed in, those purchased from Zales or Zales Outlet stores must be returned to a physical location.

I didn’t purchase my jewelry at Zales. Can I have my piece repaired there?

Yes. Jewelry inspection, repair, and cleaning are free for Zales customers, but anyone can bring in their jewels and accessories for repair for a nominal charge.

Why isn’t my Zales promo code working?

If your Zales promo code isn’t working, double-check to make sure you’ve put the code into the right box when checking out. You can also see if the offer is still active by checking the Savings.com Zales page for the deal. If it’s no longer there, you can find another discount code to apply.

Zales Info & Tips

A Secret Shopping Hack From Jordan Nishkian, Your Zales Deals Expert

I recently made a major purchase at Zales: a 10-karat gold necklace. Before doing so, however, I signed up for its Vault Rewards program. The sign-up was completely free, and as a member, I earned one reward point for every dollar spent. I accumulated 2,000 points, reaching Emerald Status with a single purchase. Once I did, I automatically received a $25 store credit, to be applied every year, to use on anything in the store. Once I reach Diamond Status, that annual credit will increase to $50. Additionally, customers can receive free express shipping on every order and up to 15% off all custom-designed jewelry. Plus, rewards members at every tier enjoy unlimited professional jewelry cleaning from Zales. My favorite pieces will never lose their sparkle.


Black Friday Discounts at Zales

Take advantage of Black Friday discounts at Zales and Zales Outlet for some of the lowest jewelry prices you’ll find all year. Best of all, you can shop Zales throughout November to discover early Black Friday deals, like 20% off diamond chevron necklaces for women and gold watches for men. No matter what you’re shopping for, you’re sure to find a Christmas gift for that special someone in your life without breaking the bank.

Zales’ Valentine’s Day Sale

This year, give your Valentine a gift they’ll never forget by shopping at the Zales Valentine’s Day sale. You’ll find discounts of up to 20% on elegant diamond studs, promise rings, and heart necklaces that are sure to please any budget. Be on the lookout for Zales’ Valentine’s Day deals to start appearing toward the end of January and continue through February 14.

Pink gift box

Up to 50% Off During Zales’ Mother’s Day Sale

Show Mom how much you care with personalized jewelry from Zales. Every year, Zales offers Mother’s Day specials that allow you to save up to 50% on select pieces, from colorful keepsake rings to on-trend gold necklaces. Plus, be sure to check out the Zales Mother’s Day Gift Guide to find the perfect piece that fits your mom’s unique style.


More Ways to Save on Zales Jewelry

Take Advantage of Buy More, Save More Sales

Look for Zales promotions throughout the year that offer tiered discounts on jewelry, ranging from 10% to 25% off or $100 to $750 off. During these sales events, you’ll get better deals on jewelry at Zales when you purchase more. It’s the perfect excuse to stock up on necklaces, rings, and earrings for yourself and your loved ones.

Use the favorites feature to save your most-wanted pieces to your account so you can get great rates as soon as they go on sale. Just select the heart icon on the product page to add it to your favorites. Once Zales unveils its latest promotion, you can skip to your favorites to see which of your saved jewelry has dazzling deals.

Take Advantage of the Zales Price-Match Policy

Enjoy the best deals on jewelry through Zales’ price-match policy: If you find a lower price on Zales.com, the retailer will match it in-store. Whether you’re browsing at a local Zales or shopping on its website, the policy ensures that you’ll get the best prices on your jewelry purchase.

Shop Gifts Under $100

Find Zales dazzling deals on jewelry within your budget in the Gifts Under $100 selection, including gold earrings and pendant necklaces. It’s also one of the easiest ways to save on diamonds at Zales, as many of the pieces in the selection feature diamond accents.

How do I apply my Zales promo code?

  1. Go to the Zales website and add your favorite jewelry pieces to your bag.
  2. Click on the shopping bag icon in the upper right-hand corner of the screen, and select “View Shopping Bag."
  3. Type your Zales coupon code in the box labeled “Have a promo code?"
  4. Hit “APPLY" to view your updated order total.
  5. Proceed with checkout to complete your purchase.

Recently Expired Zales Coupons

Buy More, Save More: Up to 25% Off Your Orders

Valentine's Day Styles from $3,999.98

Valentine's Day Specials: Up to 60% Off Select Styles

40% Off Gold Jewelry

Up to 30% Off Engagement Rings

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