JCPenney - Frequently Asked Questions
What are JCPenney's best coupons?
Are JCPenney coupons applicable both in-store and online?
It completely depends on the coupon. Some coupons work only in retail stores, some coupons are only available online, and some work both in-store and online. Check through all the coupons to learn more about where you can and can’t use them.
Does JCPenney offer limited-time coupons?
The JCPenney weekly ad is available on a rotating basis on the JCPenney website, and you may also be able to find it on Savings.com. Check this weekly ad to find out more about what products are currently discounted at local stores and online.
Is it possible to use JCPenney coupons on a product that’s already discounted?
Some JCPenney coupons may be available for sale products as well as full-priced products. It’s always a good idea to check the terms and conditions on your JCPenney coupon for best results.
JCPenney Info & Tips
Is there a JCPenney rewards program?
The JCPenney Rewards program allows you to get all sorts of exclusive benefits. Sign up today for free to earn points for every qualifying purchase, which will allow you to get a discount that you can use on your future purchase. Additionally, through the JCPenney Rewards program, you can gain access to “Bonus Events," which are extra earning opportunities, and special offers that only rewards members can get. You can sign up today for free to start earning as soon as possible.
Does JCPenney have a credit card?
With the JCPenney credit card, you can expand your rewards options even further. Just by signing up for the credit card, you’ll become a cardmember and earn JCPenney Rewards points two times faster; spend more every year to become a Gold or Platinum cardmember and get even more benefits. As a Platinum cardmember, you’ll even get exclusive Platinum sale days, allowing you to get gigantic discounts when you shop on those specific days.
The JCPenney Rewards benefits aren’t the only reason to get the credit card, either. JCPenney cardholders qualify for special financing on furniture, mattresses, fine jewelry and more, which means you’ll be able to get even more at a pricing structure that works for you. Additionally, when you first get an approval for the credit card, you’ll get a special welcome bonus.
Can I get international delivery at JCPenney?
JCPenney doesn’t ship internationally. You can ship all JCPenney items to the continental United States and most JCPenney products to Alaska, Hawaii, American Virgin Islands, and Pacific Territories. However, there may be some additional restrictions on JCPenney orders that you ship outside the continental United States. Make sure you input your shipping address before you start shopping so you can see whether you’ll run into any problems shipping the products you’re interested in buying.
What are JCPenney’s shipping policies?
For shipping to the continental United States, there are four different shipping options:
- Standard shipping takes four to six business days and is free for all orders over a specific dollar amount, or a flat rate under that threshold.
- Premium shipping takes three business days and is a flat rate that increases slightly at a specific purchase threshold.
- Express shipping takes two business days and is a flat rate that varies depending on your purchase price.
- Expedited delivery takes one business day and is a flat rate that varies depending on your purchase price.
You can also choose Store Delivery; most Store Delivery orders are ready for pickup in four to seven business days, with certain Same Day Pickup orders available in two hours if all items in the order are eligible. JCPenney will hold your In-Store Pickup order for 10 days after you receive your Ready for Pickup email.
Shipping to Alaska, Hawaii, the American Virgin Islands, and Pacific Territories is only available with standard shipping, which is a flat rate and free above a specific purchase threshold. You can also opt for JCPenney Store Delivery on these orders if you live near a JCPenney location.
How can I get the best JCPenney deal?
By far one of the best ways to get a great JCPenney deal is to make sure you look for JCPenney coupons at Savings.com. At Savings.com, you can often find exclusive JCPenney coupons that you can’t get anywhere else. With these coupons, it’s easier than ever to ensure you’re getting the best deals and discounts on your orders, ensuring a low price every time you buy.
The JCPenney clearance section is where you can go for low-priced products. Through the clearance section, you can make sure you’re getting extremely well-priced items. However, the clearance section is typically only available while supplies last. That means if you see a clearance product that you’re interested in buying, you should buy it as soon as possible.
Sign up for JCPenney’s email newsletter or text alerts to make sure you’re getting the best information on your JCPenney purchase. Many people on the email or text newsletter get access to special discounts and deals that you can’t get anywhere else. Plus, it’s a great way to ensure that you see when the newest JCPenney coupons and sales are happening so you never let a sale go unchecked.
If I have a problem, how can I return JCPenney products?
The JCPenney return process is simple and easy to understand. You can either return products at a local JCPenney store or you can return them by mail. To return at a local store, just bring your product and the original invoice to receive a refund, store credit, or product exchange. Any products that don’t have a receipt are eligible for JCPenney store credit, calculated as the lowest selling price within the last 45 days. To return by mail, complete the returns form on your original invoice, then place it in the box with your item and ship it back to the return facility. It can take up to four weeks to receive and process the return. If you have any questions, you can always email or call JCPenney support staff to get more information.
Did You Know?
In 1902, James Cash Penney founded the very first JCPenney. The company at the time was called The Golden Rule, and that concept has set the stage for how JCPenney attempts to do business. Over the years, JCPenney hasn’t been afraid to step out of the box and do its best to provide for the customer, no matter what that means for them. It introduced mail-order catalogs in 1963, setting a new standard for the way in which Americans shop. Then in 1994, it became one of the first stores to offer online shopping with the JCPenney e-commerce site. Today, over 100 years after its inception, JCPenney is still one of the most well-known companies on the planet, with products available from a truly huge variety of departments.
Though JCPenney continues to focus dramatically on its e-commerce site, there are still hundreds of JCPenney stores positioned all across the United States. These stores also offer a variety of in-store services, including salons, optical checks, portrait shoots, a Kids’ Club, and floral arrangement orders, not to mention the company’s partnership with Sephora to provide make-up locations at a variety of locations. Make sure you check the information of the store closest to your area to see what store services it offers before you visit.
Once you’ve become a loyal JCPenney customer, you might want to consider signing up for the JCPenney Credit Card. With the JCPenney Credit Card, you can truly revolutionize the way you shop at JCPenney. There are plenty of opportunities here, like the ability to save more with the JCPenney Rewards program, access to unique JCPenney coupons throughout the year, and even special financing opportunities on your daily purchases. It’s a great way to save on your JCPenney purchases, no matter what purchases you make. Plus, the more you spend every year, the better your rewards are, so you’ll even get rewarded just from swiping your card more frequently throughout the year. Sign up on the Synchrony website today to gain access to these unique JCPenney Credit Card discounts and deals.