JCPenney - Frequently Asked Questions
What are JCPenney's best coupons?
Can I use JCPenney coupons in retail stores and online?
It depends on the coupon. Some coupons are only available online are only available online, while others are only available in a physical location, and others can be used either way. You can see all coupons, including online-only, store-only and dual-use coupons, on the company’s website. If you want to use a store-only coupon, you can print out the barcode at home or bring it up on the mobile app when you check out. Many coupons are only available in your local store, so consider visiting the store if you want to save even more.
How can I stay up to date on limited-time JCPenney coupons?
You can find many JCPenney coupons and sales available on its weekly ad. The company puts up its weekly ad on the website, so you can see all the best sales and discounts every week. The ad also specifies whether certain promotions are available in stores, online, or both. Plan your JCPenney purchases around both these ads and the coupons at Savings.com to get the best prices.
Can I use JCPenney coupons on sale products?
With many coupons, you can use them on top of sales for even better discounts. That often includes even clearance items, which can have discounts up to 80% off. That means you can get a genuinely incredible price on JCPenney orders if you’re good at stacking coupons and deals. Check the terms and conditions of each coupon to see how you can use it.
JCPenney Info & Tips
Does JCPenney have a rewards program?
The JCPenney rewards program can help you get even better discounts on your JCPenney orders. When you sign up for a free JCPenney Rewards account, you’ll start earning rewards points, with one point earned for every $2 you spend. If you have a JCPenney credit card, you’ll get points twice as fast, one point per dollar spent. Once you reach 200 points, you can redeem those points for a $10 reward that you can spend on any future purchase. You’ll also earn a birthday gift and other bonus rewards. When you enroll in the JCPenney credit card program, you’ll get even more rewards, including special JCPenney coupons, exclusive financing, and more.
Is there a JCPenney credit card that I can sign up for?
The JCPenney credit card is a great way to access even more benefits if you shop at JCPenney regularly. When you open a new account, you can get a welcome gift: 15% off your first purchase of apparel, shoes, accessories, fine jewelry, home or salon items, or 5% off major appliances and the Modern Bride Diamond Vault. Spend $500 or more at JCPenney in a calendar year for an upgrade to Gold status, which gives you even more rewards, including a Pick Your Own Sale Day; spend $1,000 or more in a calendar year to reach Platinum status, which will unlock Platinum Appreciation, where you can get 30% off purchases on certain days. The JCPenney card also offers access to financing deals on your large purchases.
Does JCPenney deliver outside the United States?
Although JCPenney used to deliver internationally through Borderfree, it no longer offers international delivery. However, if you have an FPO, DPO or APO address, you can still order from JCPenney. The company considers these American addresses.
What are JCPenney’s shipping policies?
JCPenney offers multiple different shipping options for the 48 continental United States.
- Three-to-five day standard shipping is $8.95, or free for orders $49 and up.
- Three-day premium shipping is $9.95, or $4.95 for orders $99 and up.
- Two-day express shipping is $15 for orders under $75, $25 for orders between $75 and $149.99, and $35 for orders above $150.
- One-day express shipping is $25 for orders under $75, $35 for orders between $75 and $149.99, and $45 for orders above $150.
JCPenney may add extra charges for extremely large or heavy items, including appliances and trucked furniture. If an extra charge applies to your order, you'll be told at checkout.
How can I make sure I’m getting a great deal on my JCPenney order?
Make sure you look through Savings.com to get the best JCPenney coupons for your order. It only takes a couple of extra minutes, and it can help you save not only on this order but on future orders too. You can get JCPenney coupons, information on sales, and tips for getting discounts on future purchases.
JCPenney doesn’t just have clearance sections available in its retail stores. You can also get great clearance prices on your online purchases. The JCPenney clearance section lets you shop by items under $5, under $10, under $25, and under $50, as well as items by category. Get discounts of up to 80% off by checking clearance before you go to the full-priced sections of the store.
Sign up for text and email alerts to get the most recent JCPenney coupons and discounts on products. As an added bonus, you may also get invitations to special subscriber-only promotions, giveaway information, sweepstakes entries, and more.
What if I need to return something?
You can return any orders to a JCPenney store or by mail. To return an item by mail, you'll have to complete the “Returns or Exchange" form on your invoice and return the completed invoice with the package. Certain exceptions and charges may apply for different item categories, including jewelry, furniture, fitness equipment, and appliances. If you’re worried about your item being accepted for a return, contact customer service.
Did You Know?
JCPenney was founded in Wyoming over 110 years ago. From the very beginning, the company was infused with the spirit of the Golden Rule. The concept of treating customers the way employees would want to be treated has stuck with the company, so even today, the company builds stores with the customer's needs in mind. It's a department store with spirit; it stocks private brands, exclusive offerings, and national favorites, and employs nearly 100,000 associates around the globe. With over 870 stores in the United States and Puerto Rico, JCPenney has made sure you're never far from the nearest store. Even if you can't make it to a local store, you can get something delivered right to your door. JCPenney made waves in 1963 by introducing its first mail-order catalog, and that innovation has extended even to the modern era. JCPenney.com is one of the largest retail websites in America, and it offers various delivery and pick-up options to ensure you're always in control.
If you can make it to a store near you, you can take advantage of a variety of in-store services. These services include Sephora, in-store salon options, optical checks with prescription information, portrait shoots, a Kids' Club, and even floral arrangement orders. Although not all services offer options in all stores, you can find a store with those services when you check the store locator on the website. Whether you want to get a stylish new pair of glasses, a beautiful makeover, or classic headshots, JCPenney can probably help.
The JCPenney credit card is a favorite of shoppers across the United States, and it allows you even more freedom with how you shop at JCPenney. Beyond a line of credit that you can use at locations across the country, this card also gives you special offers only available to cardholders and improved VIP status with the rewards program. It's an option that allows for even better savings at JCPenney, no matter where you shop. If you sign up through Synchrony, you can get your card as soon as possible, making it easy to start your savings.