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GoDaddy - Frequently Asked Questions

How can I save money at GoDaddy?

You can save money at GoDaddy by purchasing domain bundles and choosing long-term yearly plans.

How easy is it to cancel a GoDaddy Subscription?

It is fairly easy. You can cancel your renewal before being charged again on the next billing date. The billing date is the date your subscription typically ends. Once you’ve canceled, you can keep using your GoDaddy product or service until the end date before the next renewal period.

What is GoDaddy's refund policy?

Annual plans can receive a refund within 30 days of the transaction date. Meanwhile, monthly plans can be refunded within 48 hours of the transaction. Some products have special refund terms. Visit GoDaddy’s Refund Policy page for more information.

What do I do if my GoDaddy coupon or promo code doesn’t work?

First, verify that you’ve entered the code correctly. Also, ensure that your order meets any requirements for using a coupon. For example, you can’t use more than one coupon. You’ll want to ensure the code you’re using hasn’t expired. Finally, if one coupon or code doesn’t work, try another.

How can I reach GoDaddy’s customer service?

You can first try chatting with them online. You can also contact their support team by phone 24/7 at (1) 480-366-3549.

More Ways to Score GoDaddy Discount Codes

Sign Up With GoDaddy Pro

Get exclusive member discounts with GoDaddy Pro. If you’re a web developer or designer, GoDaddy Pro helps you manage all of your clients’ websites from a central hub free of charge. GoDaddy Pro also gives you and your clients a 30% GoDaddy coupon for new purchases. Plus, members earn five points for every dollar spent with GoDaddy Pro, which you can use towards future GoDaddy purchases. Earn 2,500 points a year to get promoted to GoDaddy Pro Plus status and earn double the points.

Best Holiday Sales at GoDaddy.com

  • Black Friday Sales: Save up to 30% on your website domain during GoDaddy’s Black Friday Sale.
  • Cyber Monday Sales: Continuing the Black Friday momentum, Cyber Monday deals typically offer similar deep discounts across the board, such as one year of GoDaddy for 30% off.

How do I apply my GoDaddy promo code?

  1. Add the GoDaddy products and services you want to your cart.
  2. Click on the shopping basket at the upper right-hand part of the screen or “Continue to Cart" on the popout screen.
  3. Under the Order Summary, click “Have a promo code?"
  4. Enter the code in the box, then click “Apply."
  5. Continue checking out.

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