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Inogen - Frequently Asked Questions

Does Inogen offer free shipping?

Yes, Inogen provides free shipping within the continental United States on all orders over $495.

What is Inogen’s return policy?

Inogen has a 14-day risk-free trial period during which customers can return their order for a full refund, excluding shipping charges. You can shop with peace of mind knowing that if your purchase doesn’t meet your expectations, you can return it within the trial period.

Does Inogen offer a military discount?

No, Inogen does not offer a discount for active-duty military or veterans.

Does Inogen accept health insurance or Medicare?

Yes, Inogen allows you to defer the cost of your oxygen concentrator using private health insurance or Medicare. Contact Inogen customer support to learn if your health insurance policy qualifies.

Does Inogen offer a warranty on its products?

Yes, Inogen offers a warranty on its products, but the duration depends on the product. Portable oxygen concentrators, for example, come with a three-year warranty. For more specific warranty information, visit Inogen’s website.

How Do I Apply My Inogen Promo Code?

  1. Visit Inogen online and add your desired items to your cart.
  2. Click the shopping-cart icon to check out.
  3. Click “Have a coupon? Click here to enter your code."
  4. Type your Inogen coupon code in the box that appears.
  5. Hit “Apply Coupon" to view your updated order total.
  6. Continue with checkout to complete your purchase.

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