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INTIMINA - Frequently Asked Questions
Why do I need to boil my Intimina menstrual cup?
Boiling your menstrual cup ensures it is fully sterilized before use. Just submerge it in boiling water for five to eight minutes. Intimina recommends doing this before and after every menstrual cycle.
When will I need to replace my menstrual cup?
When treated with care, menstrual cups can last a long time. The Lily Cup can be used for up to 10 years, while the Ziggy Cup can be used for up to two years.
Where do I store my menstrual cup?
It’s recommended that you store your cup in the provided antibacterial storage pouch or protective case.
What is the return policy at Intimina?
All unopened and unused items are eligible for return within 14 days of delivery. You can contact Intimina to complete your return by emailing customercare@intimina.com.
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