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Viator has a great price matching program where they'll refund you the difference if you find a lower price on the same tour within 72 hours of booking. Or, if you arrive at the tour and the activity operator is offering a lower price than what you paid, contact Viator upon your return and you'll get a refund.
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Viator is more than a site to book tours and excursions in thousands of global destinations; it is a top resource for both novice and expert travelers. There are over 800,000 verified reviews and photos from unbiased customers to read through so you can create a travel itinerary best suited for your needs.
Planning ahead not your thing? No problem, Viator has a mobile app that allows you to book last-minute activities on the go, once you've reached your destination. They even offer special and unique experiences you didn't know existed, like behind-the-scenes access, private viewings and VIP tours.
Savings.com has a large selection of Viator coupons. From deals on last-minute activities to deep discounts off your select tours and activities, visit Savings.com for Viator promo codes to help save on your travel excursions.
If you are traveling in the states with a group of 18 or more, and you'd like some group adventures or team-building excursions, let Viator create a tailor-made experience for your occasion. You'll be glad you saved money and provided a unique experience!
Viator offers travelers 24/7 global support for before you go and while you’re at your destination. Their support team is available to assist you if you have a question while you're booking or if you need help on your trip. So rest assured, you will be able to get in touch with their team anytime, any time zone.
You can change your travel dates for free up to 72 hours before your departure time. While Viator won't charge you to back out, the local tour operator might.
Viator makes it super easy to request a refund, so don't forget to leverage their Low Price Guarantee. To request a refund simply provide your:
- Home address
- Viator Booking Number or Itinerary Reference Number
- Proof of the lower price (receipt, price list, flyer, web address or web screen shot, etc.)
There are 2 ways to contact them:
Send an email to firstname.lastname@example.org
Mail your request to
Low Price Guarantee
360 Third Street, Suite 400
San Francisco, CA 94107