Bath & Body Works - Frequently Asked Questions
What are Bath & Body Works's best coupons?
How do I open a Bath & Body Works franchise in the U.S.?
Bath & Body Works independently owns and operates all of its U.S. and Canada-based locations. They are not open to inquiries for franchising at this time.
How do I handle an issue with my order?
For any issues regarding ordering, shipping, or delivery, visit the customer care page to reach an appropriate representative to help.
My favorite fragrance is no longer available! How do I request that it be offered again?
Bath & Body Works rotates through a variety of wildly popular fragrances, and discontinuations occur as they seek to offer the best scents year to year. Visit the customer care page and select “Bring Back a Discontinued Fragrance" from the drop-down menu to make your request.
Can I return an item I received as a gift?
Yes! The easiest way to return a gifted item is to visit your local Bath & Body Works store with the items and a gift receipt in hand. If you do not have a gift receipt, items will be subject to the return policy posted at the store you visit.
Did You Know?
Bath & Body Works has been creating scents for over 20 years, and it's been incredibly successful at doing so. Its fragrances are so famous that many people will stock up on seasonal candles and body care items to make them last until the next season rolls around. On top of some of its most-loved fragrances and candles, Bath & Body Works is also constantly creating new scents and concepts, some of which are only available at certain local retailers. Whether you've bought the same three-wick candle for a decade or this is your first Bath & Body Works purchase, Savings.com will help you take advantage of one of the incredibly frequent Bath & Body Works promotions.
One thing the company is known for is its incredibly generous return policy. If you're not happy with something that you've purchased, you can return or exchange your items in store or through the mail, even if you've already used some. You may even be able to do so if you don't have the receipt anymore, although your refund may vary depending upon the store return policy. Regardless of how long ago it was or why you don't like it, you can always bring the item to your local store. You may be surprised at how lenient the store is.
If you're planning to make a purchase soon, there's almost definitely a Bath & Body Works coupon that you can use to get an even better deal. The company is known for its promotions almost as much as it is for its signature scents. Promotions range wildly; you might be able to get a number of candles for a low price, get free shipping on your online purchase, or even get an additional gift with purchase. These promotions also tend to fall around holidays. From huge holidays such as Christmas and Hanukkah to general celebratory times such as graduation season, you can usually get a season-friendly deal. Just check Savings.com to see all the current Bath & Body Works coupons that you can use on your purchase.
Recently Expired Bath & Body Works Coupons
Semi-Annual Sale: Shop Select Wallflowers & Hand Soaps for $2.99
Get Exclusive Offers Plus Free Gift With Rewards Program
Wallflowers Fragrance Refills for $3.95
Wallflowers 2-Pack Refills for $7.90
Body Care Products for $5.50