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Callaway Golf - Frequently Asked Questions
What is Callaway Golf’s return policy?
Return any unsatisfactory items within 30 days of shipment for a full refund. Note that items must be in new condition, meaning that items showing signs of use will not be eligible for a cash refund and must be redeemed for a gift card.
Is my custom order returnable?
No. Custom orders are tailor-made for the individual and are not eligible for returns or cancellations once submitted.
Does Callaway golf offer a reshafting service?
Yes. Callaway Golf offers a reshafting service for a fee. Visit any of Callaway’s authorized retailers to have your club reshafted, or make arrangements directly through Callaway Golf by calling (800) 588-9836.
How do I arrange to have my Callaway club repaired or replaced?
If your Callaway club has been damaged through normal use, call their customer service department at (800) 588-9836 to discuss your repair and replacement options.
Where can I get a replacement headcover for my club?
Callaway Golf will be happy to provide you with a replacement headcover for any current product. Call the customer service department at (800) 588-9836 and provide your street address and club model to receive a replacement headcover.
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