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Callaway Golf Preowned - Frequently Asked Questions

What are Callaway Golf Preowned's best coupons?

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If I already own golf clubs, can I get a discount on my new Callaway Pre-Owned clubs?

With the Trade In, Trade Up program, you can get a discount on your Callaway Pre-Owned clubs if you trade in your existing clubs. The company has a whole list of clubs it accepts, including clubs from a pretty substantial variety of manufacturers. Get more information about how much Callaway Pre-Owned may be able to offer in-store credit for your club by checking out the Trade In, Trade Up program on the website.

Does Callaway Pre-Owned accept price adjustments?

If Callaway Pre-Owned lowers the price on an item within 14 days of your purchase, you can submit a request for a price adjustment. This price adjustment gives you the ability to purchase worry-free. Although it’s almost always in effect, there are a few caveats; it’s not applicable on clearance items, which are almost exclusively the lowest they’ll possibly go, and doesn’t apply to certain Callaway Pre-Owned sales.

Will Callaway Pre-Owned accept club returns?

A golf club is a highly specific tool that everyone likes a little different. Some people find it difficult to put their faith in a club they’ve never even tried before. That’s why Callaway Pre-Owned has the Buy-Back Guarantee. The company sets a specific amount they’ll give you in-store credit if you have to return your club, no questions asked. You can use the store credit for up to a year to replace your club.

Callaway Golf Preowned Info & Tips

How do I make sure the deal I'm getting on my Callaway Pre-Owned clubs is the best deal possible?

  • Make sure you've looked through Savings.com to get the best Callaway Pre-Owned coupon code available. You're already saving money just by buying pre-owned; adding coupon savings onto your order makes it even better.

  • Utilize all the tools Callaway Pre-Owned offers. If your club ends up breaking or chipping within the first 12 months because of a manufacturer's defect, Callaway Golf will replace it for free! It's an easy way to make sure you're getting the most out of your purchase.

  • Before you purchase anything, read the reviews left on the item you're looking at. Not only will the review be on a star rating system, but reviewers also have the option to list things they like and don't like about the product, as well as whether they recommend it. You can see when reviewers left each review, where reviewers are from, their level of expertise, their handicap, the length of time they've owned the product, and how frequently they use it.

What's the Callaway Pre-Owned Rewards Program?

The Callaway Rewards Program is available to anyone living in the United States that wants to get free Callaway items! You can earn points in plenty of ways, the most obvious of which is buying items. For each purchase you make on Callaway's sites or through the 800 number, you'll get two points per dollar. You'll also get two points per dollar for the dollar value of clubs you trade in toward a new purchase. You can also get 20 points once a day for watching a full video on the Callaway website, 10 points per day just for visiting the site, and 200 points for signing up for the newsletter. If you live near a Callaway Demo Day event, you can attend and email a picture of yourself at the event to the rewards email address to get 300 points once a month! Once you have enough points, you can redeem those points for free items such as bags, golf balls, caps, and more.

Can I customize my club, even though it's pre-owned?

Callaway offers customization services on all its clubs to make sure your club fits you perfectly. You can adjust the lie angle for $4 per club, install custom grips for $4-$9 per club, alter the club length for $4 per club, or add additional wraps for $2.99 per club, not including the custom grip.

Can I trade in my club to get store credit on a new one?

The Trade-In! Trade Up! program at Callaway Pre-Owned allows you to trade in your lightly used clubs for store credit that you can use on your current purchase. All you have to do is add the clubs to your cart alongside a pre-owned club that you're looking to buy, and the trade-in credit will be automatically deducted from your order subtotal! Callaway Pre-Owned currently only accepts certain clubs and doesn't cover the shipping costs for trade-in clubs. UPS shipping labels are available through Callaway for $4.99.

How does shipping work?

Products shipped within the continental United States can be shipped via UPS or USPS ground services, UPS Second Day Air, or UPS Next Day Air. Ground shipping to the continental United States is $9.95, regardless of the order size, and takes approximately 1-5 business days, depending on the destination. Second Day and Next Day Air are an additional fee, and orders to Alaska and Hawaii can only be shipped via UPS 2-3 Day Service. Callaway Pre-Owned currently ships to over 60 countries internationally using UPS International Express. You'll be responsible for all customs and duties.

What if I decide I want to return my club or golf accessories?

If you decide you want to return your item, you can send back your purchase within 15 days for a full refund; UPS return shipping labels are available for $4.99. If you return your item within 15-30 days, you'll be given store credit for 90% of the purchase price; returns within 31-60 days are eligible for an 80% credit; and returns within 61-90 days are eligible for a 70% credit.

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