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Charles & Keith - Frequently Asked Questions
Can I use multiple Charles & Keith promo codes?
No. You may only use one promo code per order. Some codes apply to new customers only.
What is the difference between online promotions and the promotions at the brick-and-mortar store?
While promotions for charleskeith.com and the Charles & Keith retail store might seem similar at times, they are typically different. It is most likely that the website will have exclusive offers for the online store only.
What is Charles & Keith’s cancellation policy?
Once an order has been placed with Charles & Keith, it cannot be canceled.
What is Charles & Keith’s return policy?
Charles & Keith allows returns within 30 days of delivery. Customers are responsible for return shipping fees unless damaged or incorrect items were delivered. Items must be returned in their original condition and include all tags, tickets, and packaging to be eligible for return.
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