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Chegg - Frequently Asked Questions

Can I get homework help from Chegg?

Chegg Study is the homework help subscription for the Chegg company. Textbook Solutions provide step-by-step guides to solving tough homework problems, and you can also ask questions to the Chegg expert community to get help with individual questions.

What is the Chegg Math Solver?

If you’re in a number of math classes, you might want to subscribe to the Chegg Math Solver service, which goes up to Linear Algebra. You get unlimited solutions to your math problems, explanations for every step, and even a graphing calculator.

Can I find Digital Access Codes at Chegg?

Digital Access Codes are special digital codes that give you online resources like course assignments and interactive studying options. They don’t come with rented or pre-owned textbooks, as they’re one-use codes. However, Chegg does sell these codes for easier access.

Chegg Info & Tips

Will Chegg buy my textbook from me?

If you have lightly used textbooks, Chegg will buy them from you! Just enter the ISBNs of your textbooks and Chegg will give you a quote good for seven days from the time you set up the payment. Chegg will provide its own pre-paid label, so you don't have to pay anything out of pocket! All you have to do is ship in the items and you'll be paid as soon as possible via store credit, PayPal, or check, depending on your preference. If you choose to be paid via Chegg Credit or PayPal, you should receive payment about 10 business days after shipping your books, and if you choose check, you should get paid about 15 days after shipping.

What are Chegg's extra paid services?

Chegg's services don't stop at selling and renting textbooks. You can also buy Chegg Study, which gives you access to step-by-step textbook solutions for over 22,000 different textbooks, the ability to post questions to the Chegg expert community, and unlimited viewing of the community's Q&A archive. Membership is only $14.95 per month. You can also buy access to the Chegg Math Solver, which explains complicated math problems of all types, for $9.95 per month. Lastly, you can opt for EasyBib Plus, which can help you avoid plagiarism, generate citations, and scan for grammatical mistakes, for only $9.95 per month.

Can Chegg help me find scholarships to pay for college?

Chegg has over 25,000 scholarships listed, and you can search for whatever scholarships you think will best help you. You can also complete your Chegg profile, which includes things like your age, your address, and your education history and GPA, as well as specific personal characteristics such as your gender, religion, disabilities, ethnicity, academic interests, and more.

What's the best way to get great deals on my Chegg textbooks?

  • Check Savings.com to make sure you've gotten the best Chegg coupons for your order. Even though Chegg already offers textbooks at huge discounts, there's nothing wrong with getting extra savings. Whether that means free subscriptions to extra Chegg services, free shipping on your textbooks, or just a discount on your purchase, you can use Savings.com to make your Chegg purchase work more in your favor.

  • Decide whether it'll be more cost-effective to rent your textbook or to buy it used from Chegg. If you're going to need a textbook for multiple classes, or your teacher wants you to write in the textbook for whatever reason, it's probably a good idea just to buy it. Once you're done with your textbook, you may be able to sell it back!

  • Don't be afraid to use some of the extra services Chegg offers. Many of the services you can find on Chegg can give you inexpensive tools to help raise your grades!

What's the Chegg shipping policy?

Chegg ships books the same business day if ordered before noon EST, or the next business day if ordered after noon EST. Delivery is available via Ground Shipping for $5.99, Second-Day Air for $10.99, or Next-Day Air for $16.99, and there may be shipping discounts you can take advantage of if you keep an eye out during rush periods. Remember that if you're ordering a large amount of books, extra shipping charges may apply. Chegg only ships to the United States.

How do I send my book back once I'm done?

Just put the Chegg prepaid UPS return label on the outside of any box, then drop it off at a UPS store on or before your due date. You don't have to take into account shipping dates; just make sure it's been dropped off by the due date.

What if I don't end up needing my textbook?

Whether you misread something, you decided to drop a class, or your professor told you that you didn't actually need the book, Chegg accepts returns within 21 days from the date you placed your order. You'll get a prepaid UPS return label as well, which means you don't have to worry about return shipping!

Did You Know?

Chegg is a resource based around students. It provides students with the tools they need to succeed by connecting them to one another all over the world. As the leading student-first interconnected learning platform, Chegg doesn't just sell textbooks or post answers; it offers real-world resources that help students succeed both in college and their life afterward. At Chegg, every student matters, whether that student is merely browsing the website or taking part in every element the company has to offer. By utilizing the newest technologies and always putting students first, Chegg has helped solve numerous problems that students face, and you can become part of that solution.

One of the biggest parts of Chegg, and the thing many people know it for, is its method of connecting you with textbooks. If you're going to use a book over many years, you may find it most cost-effective to buy a used book, which can save you money over buying new. However, if you're going to use it only for a semester, you can take advantage of an innovative new way to pay for your textbooks: renting. When you rent textbooks from Chegg, you can save up to 90% off the retail price of the textbook, and it's easy to extend or renew your rental at any time. When it's time to return it, the process is free.

The second thing Chegg is widely known for is the Chegg Study program. For a huge variety of books, which includes over 34,000 ISBNs, you can get step-by-step solutions to all homework problems. With these answers, you don't merely pass the textbook questions; you get the information you need to succeed on future topics and tests. You also get access to the study community, which includes experts in the field as well as other students who can help answer questions. Combined with the site's variety of internships and college information, Chegg Study can help set you up for college life and the life you have afterward.

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