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eBags - Frequently Asked Questions

Can I order replacement ebags parts?

Certain replacement parts, like keys, padlocks, ID tags and shoulder straps, are available for purchase. Use the ebags website to find out how you can submit a request for whatever replacement parts you need for your bag.

How can I get ebags free shipping?

Free shipping is available on all ebags orders above a certain dollar amount, without any coupons or promo codes necessary. Before you prepare to place your order, check the current minimum purchase threshold for free shipping to get that extra discount.

Does ebags offer a warranty for its products?

ebags brand products come with a limited Lifetime Warranty. That means if the product ever ends up failing and you need help with a repair, you can contact ebags using the Contact Us form and get help with your product issues.

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