Nordstrom - Frequently Asked Questions
What are Nordstrom's best coupons?
Can I get notifications about Nordstrom deals and sales?
A good way to make sure you’re notified of upcoming Nordstrom coupons, deals and sales is to download the Nordstrom app. This app gives you a variety of benefits, but one of them is that you can enable push notifications and never miss an upcoming event. The Nordstrom app is available on both iOS and Android, so anyone can get excited about Nordstrom events.
What can I do to save on shipping at Nordstrom?
The best way to save on shipping is to pay attention to all the different shipping methods available. On top of traditional ship-to-home, you can also use Buy Online & Pick Up in Store, Curbside Pickup or Ship to Store to receive your purchases at your local Nordstrom store. But if you do want your deliveries shipped right to your door, don’t worry — Nordstrom offers free shipping and returns in the United States, including Alaska, Hawaii and Puerto Rico. You don’t even have to use a Nordstrom coupon for it.
How can I get Nordstrom savings on in-store services?
One of the things that people love about Nordstrom is that it has a bevy of in-store services available for customers. Many of these services are free when you visit your local Nordstrom location. All you have to do is stop in and see what you can take advantage of just for being a loyal Nordstrom customer.
Nordstrom Info & Tips
What’s the best way to get Nordstrom designer products at a great price?
If you love the look of Nordstrom’s items, but you don’t necessarily want to spend the money required to get those looks, try Nordstrom Rack. It’s Nordstrom’s answer to discount stores, and it’s a great way to find the same style at a much more discounted price! Nordstrom Rack even has its own clearance section, letting you get even more savings.
Sign up for the Nordstrom email list to get information about the hottest fashion trends and upcoming sales, as well as receive exclusive Nordstrom coupons and deals. You can get recommendations for women’s fashion, men’s fashion, and Nordstrom Rack.
Check Savings.com to make sure you have the best Nordstrom coupon for your order. With Savings.com, you can find all the best coupons, discounts, and promo codes, and even information on how to stay in the loop so you can get great discounts in the future.
Can I sign up for a Nordstrom rewards program?
With Nordstrom Rewards, you’ll earn points just for shopping at Nordstrom; once you reach 2,000 points, you’ll get a $20 Nordstrom Note that functions just like a gift card! If you decide to sign up for free, you’ll earn one point per dollar you spend, both in store and online, and you’ll get access to bonus points events as well as Style Tips and Trends events! By signing up for a Nordstrom credit card, you’ll get all the credit card benefits as well as two points per dollar spent! That means you’ll earn your $20 Nordstrom Note twice as fast.
Does Nordstrom have a credit card?
With the Nordstrom credit card, you can earn even more points and get a whole slew of other benefits as well! You can opt for a Nordstrom retail card, which provides you with two points per dollar spent at Nordstrom, Nordstrom Rack, HauteLook, and Trunk Club, or the Visa Platinum and Visa Signature Nordstrom cards, which allow you to earn one point per dollar spent anywhere Visa is accepted. Once approved, you’ll also get a $40 bonus Nordstrom Note when you make a Nordstrom purchase on the day of approval! You’ll also get free alterations, early access to the Nordstrom anniversary sale, and personal triple points days.
Can Nordstrom ship my order internationally?
Nordstrom has an international partnership with Borderfree to allow it to ship worldwide! You can browse Nordstrom in your preferred currency and have your preferred country already selected by saving it on the Borderfree Nordstrom page. Borderfree will guarantee your customs and duties charges, as well as help you find the cheapest way to ship your Nordstrom order. Orders to Canada are also eligible for flat rate $9.95 CAD Standard Shipping and $25 CAD Express Shipping on orders over $100 CAD! Unfortunately, international orders aren't eligible for free returns.
How does shipping work?
Nordstrom offers free 3-6 day standard shipping for all purchases in the United States, including Alaska and Hawaii, with no minimum purchase. You can also opt for expedited shipping with Two Business Day shipping available for $9, Next Business Day shipping available for $15, or Saturday Delivery available for $35. Some areas are also available for Same Day Delivery; just order your items before 4pm local time and they'll come the same day!
What if I need to return something?
Nordstrom offers returns on a case-by-case basis, generally approved as long as you have the proper documentation. If you’re trying to return an item that you bought on Nordstrom’s website, just send it back; you can print out a postage-paid return label and ship your items back with the proof of purchase. You can also return your items to a nearby store if you’re interested in getting your refund before the 10-14 business days it takes through the mail. Nordstrom will process your return to the original payment method, or to a Nordstrom gift card if the employee processing the refund cannot find your purchase. The best way to exchange an item is simply to return the original item and then place a new order; you can also call customer support for assistance.
Did You Know?
Since the beginning, Nordstrom has always been about expressing style, not just creating fashion. Nordstrom was founded as a single Seattle shoe shop in 1901, and in the over 100 years since, it's expanded to become an internationally known retailer that manages over 350 Nordstrom and Nordstrom Rack stores in the United States, Canada, and Puerto Rico. The e-commerce site also sells to 96 different countries, and the Nordstrom Rack site gives American, Canadian, and Australian customers access to a similar fashion at discounted prices. In the company's own words, it believes that fashion is a "business of optimism," and that's why doing good has always been at the forefront of its business, regardless of the situation.
Nordstrom fashion might be elevated, but it's still meant to be accessible to everyone, everywhere. That's why it has style experts on standby to help with your fashion needs. You can book a style appointment at a Nordstrom store near you, and with wedding specialists and beauty stylists on site, your Nordstrom visit can be a one-stop-shop to upgrade your beauty life. Nordstrom also offers in-store alterations and tailoring, so you can take an outfit you love and turn it into something that everyone around you will also love. Even if you don't want to necessarily go through an entire styling session, you can read a variety of how-to's and style advice articles from top stylists on the Nordstrom website.
Whether this is your first Nordstrom purchase or you're a Nordstrom lover, you should make sure you're signed up for the Nordy Club to get the most out of those purchases. It's free, and you'll start earning rewards immediately. You'll earn a point per dollar, which can be redeemed for Nordstrom Notes that work just like gift certificates. If you choose to upgrade to a Nordstrom credit card, you'll earn points three times as fast and receive a variety of additional perks only available to credit card holders. The more you spend, the better your perks, so spend away; just make sure you're logged in every time.