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Kate Spade - Frequently Asked Questions

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Does Kate Spade offer next-day shipping?

Yes, Kate Spade offers next-day shipping for $30. If you place your order by 9 p.m. ET, it will be shipped the next day.

What is Kate Spade’s return policy?

Kate Spade offers returns and exchanges for items within 30 days of purchase. The only exceptions are items purchased from their surprise sales, which are nonrefundable.

Can I pick up my online order at a local Kate Spade?

Yes, you can pick up your order at your local Kate Spade store. Place your order by 1 p.m. and select the in-store pickup option. Your selection will be ready for pick up within three hours of your order.

Can I personalize or customize my order in-store?

Yes, you can personalize or customize your order in-store at participating locations. Call your local Kate Spade location to verify whether they offer customization options.

Kate Spade Info & Tips

Where can I find a Kate Spade promo code?

You can always find the best promo codes for Kate Spade when you check Discounts can vary, ranging from a percentage or specific dollar amount off your total purchase to special goodies paired with your purchase. No matter what it is you’re looking for, you can find all the best coupons at

When are the best sales at Kate Spade?

A Kate Spade seasonal sale may be the best way for you to save. These seasonal sales happen throughout the year, but they’re rare overall, so keep an eye out through the email newsletter to learn more about the next one! Additionally, visit the Sale section, where you can get everyday discounts on great items, including heavily discounted prices on a variety of products. Check in on the company regularly to see what’s being currently featured in their Sale section.

Does the Kate Spade website offer free shipping?

Shipping can sometimes add quite a bit to the final price, but not at Kate Spade. This company believes in offering the simplest shipping concept available, and that simple concept is free standard shipping with no minimum. Check the Kate Spade website to learn more about free shipping.

What types of handbags can I buy at Kate Spade?

Kate Spade offers a massive selection of handbags in a variety of sizes, styles and colors to suit your every need! From elegant clutches to crossbody bags and totes and even diaper bags, Kate Spade has an option for whatever handbag you could possibly need.

How can I save money online with Kate Spade?

Purchasing online makes saving extremely easy. First off, sign up for Kate Spade’s newsletter. You’ll get an immediate discount for 15% off your next purchase, and you’ll also be privy to exclusive details about upcoming sales, the hottest designs and even new releases. Check in at next, where you can grab a quick Kate Spade promo code to save on your total purchase. You can even check out Kate Spade’s Sale section to explore heavily discounted items.

Did You Know?

When Kate Spade launched in 1993, it offered just six handbags. These were designs that were considered absolutely essential for the modern woman, created by the eponymous Kate Spade, who was searching for the perfect fashionable yet utilitarian handbag. Over 20 years later, the company has expanded the options, but its eye for fashion has never wavered. Although handbags maintain their position at the forefront of the brand image, Kate Spade now offers a variety of products, including clothing, home décor, accessories and other items you use every day. The company describes its design-feel as "optimistic femininity," which explains why its options are so expansive. As you can tell, at Kate Spade, you should be able to express yourself, no matter what form that takes.

Kate Spade is an apparel and décor line, but it's also a group of people that wants to make the world better. That's one of the reasons Kate Spade offers so many options; if you're able to purchase here, it wants to make sure you use your items to make an impact. Kate Spade is heavily involved in charity; the KS Foundation gives money to nonprofits throughout the world that work in communities to offer a better life. Some of those charities, such as Girls Who Code, help elevate women, while others, like Ghetto Film School, help raise underserved populations to an equal playing field.

The objective at Kate Spade is to allow you to create your own unique style. That's one of the reasons it offers so many personalization options. On the website, you can find customizable bags styles, items that allow for monogramming, and products to which you can add your initials. This is an integral part of allowing you to make your style known. The popular "Make It Mine" line offers a variety of products, like handbags and wallets, which you’re able to customize to your liking. One of the options is to switch out the top flap with other decorative flaps, so you can incorporate a bit more whimsy, femininity or utilitarianism into your look.

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