Steve Madden - Frequently Asked Questions
What are Steve Madden's best coupons?
Is there a Steve Madden membership for better Steve Madden coupons?
SM Pass, the Steve Madden loyalty program, is totally free. You can get a variety of additional benefits when you’re part of SM Pass. But if you want to kick things up a notch, you can subscribe to SM Pass+ for an additional yearly fee. That gives you free overnight shipping on eligible orders and an incredible 20% off every single purchase. Avid Steve Madden shoppers may find that this 20% off means your SM Pass+ pays for itself in just a few purchases.
Are there any exclusions on Steve Madden coupons?
In general, Steve Madden coupons exclude a few luxury brands that don’t allow for discounts or deals on their products in order to preserve brand integrity. However, you can see a full list of those brands on the Steve Madden website so you know what brands are eligible for Steve Madden coupons before you start shopping on the website. As always, you should also make sure that your coupon is giving you the expected discount before you check out.
How do I get free return shipping on Steve Madden returns?
The best way to make a return for free is to return your Steve Madden purchase to a local store. You can return any online purchases to a nearby store. Otherwise, you can get a prepaid return label so you don’t have to pay up front, but there will be a fee deducted from the refund.
Steve Madden Info & Tips
Does Steve Madden have a rewards program for frequent customers?
The SM Pass is Steve Madden's rewards program. With SM Pass, you get five points for every dollar spent at Steve Madden stores in-person or online, as well as bonus points for referrals, product reviews, and interaction with Steve Madden on social media. Once you accumulate enough points, you can redeem them for rewards, such as $10, $25, and $50 rewards certificates, which can be applied to future purchases. You'll also get access to exclusive sales and insider-only events.
Where can Steve Madden ship my order?
Steve Madden ships to a huge amount of countries in Europe, as well as to the United States and U.S. territories. If you're interested in buying from North American addresses, use the normal Steve Madden website, but if you're shipping to European countries, make sure you head to SteveMadden.eu for the best experience. If you don't live in the listed European countries or in North America, call Steve Madden's customer service to see if there's any way to ship to your location.
How expensive will my shipping and handling charges be?
Shipping in the continental United States can be processed as standard, two-day, or next-day. Standard shipping is $7.95, and you can upgrade to two-day for $15 or next-day for $30. For shipments to Alaska, Hawaii, Guam, Puerto Rico, the U.S. Virgin Islands, and all military bases, only standard shipping is available. Shipping to Hawaii, Alaska, the U.S. Virgin Islands, Puerto Rico, and Guam is $24.95, and shipping to military and air force bases is $14.95.
European shipping is free for orders over €75. Orders under €75 have varied shipping costs depending on the country, and are generally anywhere from €5.95 to €9.95, except for the Netherlands, which is €4.95, and Corsica, which is €30.
How do I tell what my perfect shoe size is?
As a luxury shoe seller, Steve Madden provides an in-depth size chart with measurements in US sizes, Euro sizes, UK sizes, inches, and centimeters, so you can be sure you're getting the perfect shoe. Make sure you measure your feet while standing up and wearing the socks or stockings you're planning to wear with your new pair of shoes, so you can make sure you're getting a style that'll fit comfortably with your accessories.
What's the best way to get a great deal on Steve Madden shoes?
- Take good care of your shoes once you get them. Check the Care and Cleaning section on the Steve Madden website to make sure you know how to extend the life of your shoes.
- Check Savings.com to make sure you have the best possible Steve Madden coupons for your order. Whether that's a percentage off, a promotion for free shipping, or a reduced price on a certain item, you can find it at Savings.com
- Steve Madden doesn't just sell shoes anymore; now, you can save on all kinds of accessories, such as handbags, jewelry, sunglasses, hats, and more.
If I don't end up liking my shoes, can I return or exchange them?
You can return items within 30 days of receipt either by mail or to a retail store. If you live near a Steve Madden retail location, it may be easier and quicker to return in person; however, if there's no retail store nearby, you can also return your purchases by mail. Simply log into your account and request a return for whatever item you want to send back. You'll be provided a return shipping label for either UPS or USPS, which you can attach to your package and send back. You should receive a refund to your original shipping method within two weeks, minus original shipping costs and a $6.95 return fee for restocking and postage.
Steve Madden doesn't technically do exchanges because of the high demand for all its shoe designs. However, it does have a format to mark items as exchanges; place a new order for the item you want, and then call customer service. You'll be able to get your return authorization and notify customer service of your new order number, so the company can file the return as an exchange.
Did You Know?
In 1990, Steve Madden got a $1,100 investment to start a footwear company. Now, decades later, Steve Madden is one of the most iconic footwear brands in the world, credited with revolutionizing the shoe industry in a variety of ways. As a New Yorker, Steve Madden has always had a very specific vision, one that's constantly innovating and coming out with edgy new designs. The eponymous founder has created a company that's not just a brand; it's a lifestyle company, one with roots in rock and roll while also having its eyes set on the future. With a presence in over 80 countries and a fanbase of millions of customers, the Steve Madden experience is one that never fails to impress.
The high quality of Steve Madden shoes means that many of the most on-trend styles are pricey. Although Savings.com can help you save by providing Steve Madden coupon codes and discounts, you can also take advantage of Afterpay to access the shoes of your dreams. With Afterpay, you apply as part of the checkout process and get immediate approval. The product will ship immediately, but you'll pay for the item in four equal payments every other week. Even better, there's zero interest and no fees, so the price of the item is the price you pay.
Sale sections are a favorite for customers who want the best deal on everything they buy, and the Steve Madden sale and clearance sections are great for that. You can get these luxury shoes for as little as $19.99 when you shop clearance, and the sale section also has huge discounts. With the combined stock from the clearance and general sale sections, there are literally hundreds of items available at very low prices, sometimes as much as 70% off retail price. You can use the general filtering options to make sure you find the right pair of shoes, handbag, or accessory at the absolute best price. It's the best place to go before you start looking at full-priced shoes.