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Kids Foot Locker - Frequently Asked Questions

Does Kids Foot Locker have its own release calendar?

Even kids’ shoes can be streetwear, and that’s why Kids Foot Locker maintains a release calendar of all upcoming and recent sneakers. Check the Release Calendar to see what shoes are coming up soon.

What is the Kids Foot Locker app?

The Kids Foot Locker app includes a variety of benefits, including the ability to purchase shoes whenever you want, the ability to see your FLX Rewards points, and the ability to reserve shoes before they release, with the app being the only way to reserve shoes.

What is Kids Foot Locker’s Fit Guarantee?

Buying shoes online can be difficult, especially when you’re buying shoes for kids. That’s why Kids Foot Locker offers the Fit Guarantee. If the shoes don’t fit right the first time, you have 45 days to return or exchange them.

Kids Foot Locker Info & Tips

What can I do to make sure I'm getting the best deal at Kids Foot Locker?

  • Sign up for the email subscriber list to get information about the newest trends, exclusive Kids Foot Locker promotions, and much more.

  • Become a Kids Foot Locker VIP to take advantage of exclusive benefits, just for signing up.

  • Check Savings.com before you check out, and make sure you're using the coupon code that's right for your specific order.

  • Keep up with Kids Foot Locker on social media; not only will you get advance notice on deals and sales, but you'll also get to see some of the newest trends, so your kids will be on the cutting edge of fashion!

  • Make sure you measure your children's shoe sizes before ordering, and take advantage of Kids Foot Locker's Fit Guarantee to exchange shoes that don't fit.

What are the policies for buying Kids Foot Locker shoes outside of the United States?

International orders are accepted for all countries that allow import from the United States. Kids Foot Locker only accepts payment via Visa, MasterCard, Discover, American Express, and JCB credit cards, in U.S. dollars. Any special requirements will be disclosed at checkout; always contact your local government for official answers to questions that are not answered on the Kids Foot Locker website.

How much will my shipping charges be?

All orders are charged a handling fee, plus a $1.99 charge per item, and rush fees when applicable. For orders placed in the continental United States, the handling fee is $6 per order, and for orders from Alaska, Hawaii, and all U.S. Territories, the handling fee is $9 per order. If you're interested in getting your items faster than 5-6 business days, you can upgrade your shipping for an additional rush fee.

For orders placed in Canada, shipping and handling is $12.99, plus $1.99 per item. For all other international shipping, standard shipping is 25% of the net order total, with a minimum shipping charge of $29.99, and express shipping is 30% of the net total, with a minimum charge of $49.99. You'll be responsible for all duties, customs, and tariffs.

What do I do if the shoes I bought don't fit as I thought they would?

Kids Foot Locker offers a Fit Guarantee, which ensures that you get the shoes your kids need with no hassle. All orders can be returned within 45 days, and Kids Foot Locker will even pay for the shipping and handling! If you need another size, Kids Foot Locker will exchange the shoes for the size you're looking for, and if you just want to return the items, it'll refund the price you paid to your original payment method. Check the size charts on the Kids Foot Locker website before you check out to make sure you won't have to return the shoes!

What's the Kids Foot Locker VIP program?

If you buy from Kids Foot Locker frequently, or if your kids wear out their shoes faster than normal, you might be interested in signing up for the Kids Foot Locker VIP program. Membership is free; becoming a VIP member will also give you early access to upcoming sales, a discount you can use in your birthday month, and a welcome coupon. When you spend $300 or more in a year, you'll be automatically upgraded to a Platinum account, where you'll get a special welcome offer and automatic gift card rewards: $10 on every $100 purchase, $15 on every $150 purchase, and $20 on every $200 purchase. It's a great way to make your shoe purchases go even further.

How does Kids Foot Locker partner with the community?

Kids Foot Locker is a partner with the Boys & Girls Clubs of America, which uses community outreach programs to help kids achieve their goals. The Boys & Girls Clubs of America has recently started the Kids Foot Locker Fitness Challenge; with this program, certain cities encourage their local clubs to participate in physical activities. At the end of the event, the club with the highest percent increase in daily physical activities wins a prize. By buying from Kids Foot Locker, you're allowing these events to spread into even more cities and help more kids.

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