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McDavid - Frequently Asked Questions
What is McDavid’s return policy?
McDavid reviews returns on a case-by-case basis in order to provide the most flexible and reasonable customer care policy they can. Every order includes a prepaid shipping label in the package along with your product. Returns must be shipped through UPS. Contact customer service at (800) 233-6956 or via email at cs@unitedspb.com with any specific questions.
What is McDavid’s Hex® product line?
Hex is McDavid’s line of closed-cell foam padding, bonded to a moisture management fabric that is designed to offer protection for athletes during contact or collision sports.
Does McDavid offer a warranty for their products?
McDavid offers a full replacement for any product with issues pertaining to materials or workmanship of the product. Visit the Returns/Exchanges page for details.
What should I do if the McDavid product I want is out of stock?
Reach out to McDavid’s customer service team by phone at (800) 233-6956 or email at cs@unitedspb.com for restock dates or for suggestions on comparable products.
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