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PetSafe - Frequently Asked Questions

What are PetSafe's best coupons?

5% Off + Free Shipping on Litter Tray Subscriptions - Get Deal

Shop Clearance Items from $4.99 - Get Deal

Where do I go for troubleshooting and installation help?

PetSafe has all the appropriate manuals on every single one of their products available to you, for free and online. However, if you need additional help, you can always contact phone support (available Monday to Friday 8:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 5:00 p.m. ET), or live chat support (available Monday to Friday 9:00 a.m. to 6:00 p.m., Saturday 9:00 a.m. to 5:00 a.m. ET).

Can you train cats too?

Absolutely. PetSafe has all kinds of cat products as well, such as litter boxes, fountains, cat doors, harnesses and even enrichment toys. Training devices are not just exclusive to our canine friends.

How do I replace batteries?

PetSafe products utilize their own special batteries. Never fear because you can save on replacements with a subscription. Schedule deliveries are flexible, available with free shipping, on top of being a 5% discount off the price.

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