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Proven - Frequently Asked Questions
What kinds of products does PROVEN offer?
PROVEN offers scientifically backed skin care products like cleansers, moisturizers, and night creams that are personalized to your skin type and concerns. Each product is backed by third-party clinical tests that are made in the U.S. in an FDA-approved laboratory. Its products are always PETA animal-test free.
Does PROVEN offer any kind of loyalty or rewards program?
No, PROVEN does not offer any loyalty or rewards program at this time.
What is the return policy at PROVEN?
Due to the customized nature of its products, PROVEN does not accept returns or offer refunds. If there is an issue with quality or a shipment issue, reach out to PROVEN customer service.
Are PROVEN products available at any physical stores?
No, due to the fact that the products are personalized to your specific skin needs, it’s not available in stores, only online.
How do I apply my PROVEN promo code?
- Visit the PROVEN website and take a three-minute survey to get a custom skin care regimen and add it to your shopping cart.
- Click on the shopping bag in the upper right corner of the screen, and a pop-up will appear.
- Click the “Have a promo code?" link beneath your order summary, and enter your Proven promo code in the box.
- Click “Apply" and confirm your savings were added.
- Click “Continue" to complete your checkout.
Recently Expired Proven Coupons
Cyber Monday: Exclusive Deals
50% Off Your Order + 2 Free Gifts
Up to 50% Off Sitewide
First Time Subscribers: $100 Off Custom 3-Step Skincare Routine
17% Off Personalized Serum + Free Cryo Roller