Spirit Halloween - Frequently Asked Questions
What are Spirit Halloween's best coupons?
Is Spirit Halloween open year-round?
Physical Spirit Halloween stores open in early August and close in early November. However, you can shop on the website all year long. Discover sales and promos that you wouldn’t otherwise find in store, and stay ahead of the costume shopping by finding a Halloween costume out of season.
What is the return policy for online orders?
If you want to return your products, you have 14 days of receiving your order to qualify for a refund. Items must be unworn with the original accessories, in new and resalable condition, and in their original packaging. During the Halloween season, Spirit Halloween accepts online returns on orders postmarked to the return center before Oct. 22, 2021.
How do group and couples’ costumes work? What happens when an animatronic stops working?
Spirit Halloween’s Zombie Tech Squad will happily look into any issues you have with props, lighting, and animatronics. Connect with an expert via chat, email, or phone, or find product guides for self-troubleshooting.
What is the costume sizing guide?
Each costume listing has a size guide, but most costumes at Spirit Halloween run smaller than the standard sizing. If you’re stuck between two sizes, go for the bigger size. If the costume doesn’t fit upon trying it on, you can always return it within 14 days to qualify for a refund.
Does Spirit Halloween have a post-Halloween sale?
Yes, Spirit Halloween typically marks down prices on their Halloween costumes and decor, but note that all sales are final after Oct. 31, 2021. If you’re not in a hurry to buy Halloween products, wait until next year when Spirit Halloween opens in August. If you prefer online shopping, Spirit Halloween is available 24/7, 365 days a year through their online catalog.