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Free Unlimited Updates to Credit Reports and Scores

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TransUnion - Frequently Asked Questions

Will checking my credit score at TransUnion hurt my credit?

No, checking your personal credit report via TransUnion does not adversely affect your credit score.

Why did TransUnion deny my credit card request?

TransUnion does not make the decision to grant or deny credit. It supplies credit history to entities that evaluate the information needed to make a decision. Request a free copy of your credit report to see if you have errors on your report causing you to be denied credit.

How do I freeze my credit report?

Click the “Products" tab from the TransUnion homepage, and then click “Freeze Credit Report" on the drop-down menu. You’ll go through a simple, free sign-up to freeze your report when you suspect fraud or other issues. To unfreeze your report, go through the same process but select “Unfreeze" instead.

Can I dispute an item on my credit report even if I’m not a monthly TransUnion subscriber?

Yes, you may dispute items on your TransUnion credit report for free. From the “Products" tab on the homepage, click “Dispute Credit Report" and TransUnion will walk you through making an official dispute.

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