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ZWILLING - Frequently Asked Questions
What’s Zwilling’s return policy?
Returns of unused items in their original packaging can be made within 60 days of purchase. Custom items, final sale items, and warehouse sale items can’t be returned. Reach out to customer service at hello@zwillingus.com to initiate a return.
Does Zwilling offer warranties on their knives and cookware?
Yes. Zwilling’s products are guaranteed to be free of defects in material and workmanship from the date of purchase for as long as the purchaser owns it. If you experience an issue with your Zwilling cookware or cutlery, call the company’s customer service team at (914) 747-0300 for a repair or replacement of the item.
Can I apply more than one coupon code to a single order at Zwilling?
Typically, you can only use one coupon code per order.
Does Zwilling offer price matching?
No, Zwilling doesn’t price match with other sites.
Does Zwilling offer any financing options?
Yes, Zwilling offers financing through Klarna. Choose Klarna at checkout and create an account. After a quick application process, select a repayment plan. The first payment is due at the time of purchase.
How does the Zwilling knife-sharpening service work?
Zwilling offers professional mail-in knife sharpening with prepaid envelopes so you can easily ship your knives off for servicing. You may send as little as four, and as many as 14 knives in a traceable and insured package. Check Zwilling’s Services tab for current pricing.
How Do I Apply a Zwilling Promo Code?
- Visit the Zwilling website and add your desired items to the cart.
- Click on the shopping basket in the upper right corner of your screen.
- On your cart page, look for the words “Enter Promo Code" and click the down arrow next to it. It’ll be under your order total.
- Enter your Zwilling promo code in the box that appears, then click “Submit."
Recently Expired ZWILLING Coupons
Up to 70% Off Spring Cleaning Warehouse Sale
Free Shipping on Orders Over $59
Up to 70% Off the Lunar New Year Sale
Free 10-pc Vacuum Bag Set
Up to 73% Off End of Year Sale