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Save on Your Custom Desires
There are many reasons you might want to create a custom piece of jewelry. Whether you plan to get a custom piece through one of the templates on the website or you want to get in touch with FrostNYC directly to talk about customization, this will give you the perfect style.
How to Save at FrostNYC
FrostNYC has a lifetime maintenance policy, which you can use to ensure that your jewelry is always in top condition. If your jewelry needs to be tightened or polished, or stones need to be replaced, contact customer service to get things started.
Getting the right chain width is crucial to creating the right look, so FrostNYC offers an easily understandable size guide for its chains. You can see the width of a chain against a quarter, and the length of a chain on a real person.
FrostNYC Info & Tips
Is there financing available for FrostNYC purchases?
Getting genuine hip-hop bling is great, but it can also be very expensive due to the number of real gemstones and the amount of real gold and platinum used. If you want to spread out payment over the next few months, you can apply for financing through Affirm. When you apply, Affirm will do a soft credit check to ensure you’re qualified to take out a loan. Rates vary from 10% to 30% APR, which will be shown at checkout. There are no hidden fees or extra interest requirements; the price you see at checkout is the price you’ll pay. Depending on your credit and preferences, you can choose a 3-month, 6-month, or 12-month payment schedule.
Can I create custom FrostNYC designs?
FrostNYC has years of experience designing custom jewelry, whether for the public or for big-name celebrities. The company does all its design and manufacturing for custom jewelry in-house, so you can trust the quality of the items you’ll be receiving. To receive a quote for your custom jewelry, just fill out the form available on the FrostNYC website. You’ll be able to provide your name, email, and phone number, as well as a message detailing the jewelry you’d like to create and any additional requests. A jewelry specialist will get in touch and provide you with a quote after getting the details correct. You’ll be able to see a prototype, and once you approve it, it'll be created. Depending upon the intricacy of the item, it may take 1-2 weeks to create.
What are some good things to do for a better deal at FrostNYC?
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FrostNYC offers plenty of different ways to help you save. Items are frequently on sale, and with Affirm, you can reduce the cost you pay upfront, making it easier to afford. However, you don’t have to just settle for the discounts that FrostNYC is advertising! Look to Savings.com for all your discount needs. You may be able to get a promo code that'll help you save money, or just get clued into some additional deals you didn’t even know about.
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Reading the FrostNYC blog is a great way to stay in touch with everything that’s happening in the hip-hop world. The blog covers a number of topics, from information about Rolex watches to ideas on how to wear your chains with a specific outfit. No matter what you’re learning about, it’s sure to be an interesting read.
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On top of paying with Affirm, you can also use a number of other payment methods for your FrostNYC order. You can use Visa, Mastercard, American Express, or Discover credit cards, and if you'd like to use your PayPal balance or bank account directly, you can use PayPal to make payments on the website. If you'd like to pay with a wire transfer, contact customer service.
How does shipping work for FrostNYC orders?
All orders are sent with free expedited shipping, which includes full insurance and tracking capabilities. From the time you place your order, it'll generally take 5-7 business days to receive the item. FrostNYC requires an adult signature for all packages, and thus doesn't deliver to P.O. Boxes.
What should I do if I want to return something I bought from FrostNYC?
If you decide you'd rather return your item, contact customer service via phone or email to receive a return authorization number. Returns must be received within 15 days of delivery, so if you change your mind, make sure you contact customer support as soon as possible. You’ll be responsible for return shipping, including insurance fees. Pre-owned watches and any orders over $5,000 will incur a 15% restocking fee, which will be deducted from your refund. Custom requests and watches sold as new can only be returned for store credit and aren't eligible for refunds. If you change your mind quickly after making the purchase, contact customer support immediately to cancel the order. All orders can be canceled only until the package is shipped out.
FrostNYC - Frequently Asked Questions
Does FrostNYC offer financing for its products?
If you want a FrostNYC product, but you can’t afford to purchase it in a lump sum, you may be able to finance it instead. FrostNYC offers financing through Acima and Affirm, depending on your unique desires.
Is there a physical FrostNYC showroom?
The physical FrostNYC showroom is in New York City. If you want to come in to take a look at some of these products in person, you can request an appointment on the FrostNYC website and a customer service agent will reach out to you.
Does FrostNYC jewelry come with a warranty?
All FrostNYC jewelry except for herringbone chains come with a lifetime warranty. If you ever need polishing or stone tightening for your jewelry, you can ship it back and receive maintenance for free.