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PrettyLittleThing - Frequently Asked Questions

Can I refer people to PrettyLittleThing?

The PrettyLittleThing Refer a Friend program is a great option if you have friends who would love to buy from PrettyLittleThing. Just refer them with your exclusive discount code; you’ll both end up saving because of it.

Does PrettyLittleThing have a financing option available?

There are actually two financing options available at PrettyLittleThing. You can choose from Afterpay and Klarna, depending on your preferences. Either one allows you to pay for your order in four installments with no fees or interest when you pay on time.

Can the PrettyLittleThing app help me save even more?

There are unique PrettyLittleThing discounts and deals that are only available on the app. Shop PrettyLittleThing on the app, available on iOS and Android, to get those great deals and make sure you save even more on every purchase.

PrettyLittleThing Info & Tips

What sizes does Pretty Little Thing stock?

Pretty Little Thing offers general, petite, and plus sizes across its website. General clothing comes in sizes XS-XL, which is equivalent to US sizes 0-16. Petite clothing comes in sizes XS-M, which is equivalent to US sizes 00-8. Plus-size clothing and shapewear comes in sizes M-3X, which is equivalent to US sizes 12-22. Shoes are offered in US sizes 5-10. All clothing sizes are listed on the website’s size chart, and they have measurements for bust, waist, and hip sizes that can be read in inches or centimeters.

What is the best way to get even better prices at Pretty Little Thing?

  • Pretty Little Thing has an outstanding reputation for being budget-friendly, which means that even full-priced items are much less expensive than similar ones you'd find at designer stores. However, if you want to stretch your budget further, you should visit the sale section. You can find clothing options in a variety of styles and sizes, and they’re often discounted by as much as 70%. Overall, there are thousands of items available, and even premium-priced items are usually very affordable. With such a wide selection available, checking the sale section should always be your first move.

  • Are you currently attending college classes at an accredited university? Your wardrobe can be an important part of your image at college, but many college students don’t have the funds to restock their closet with mainstream retailers. When you sign up with UNiDAYS, you can get a 30% discount on your Pretty Little Thing purchases! As long as you’re currently attending a university in one of the accepted countries, you can create a UNiDAYS account. Then, just log in via Pretty Little Thing to receive your 30% off discount code. It’s free and easy, so you have nothing to lose.

  • One of the best ways to save at almost any retailer is to use coupon codes. When you make your purchase at Pretty Little Thing, you have the option to use a promo code at checkout, and if you don’t add one, you’re missing out. Instead of trying to find a Pretty Little Thing coupon by browsing multiple websites online, you should just use Savings.com! It’s the best way to get all the coupons available for a number of retailers, and you may even be able to get exclusive coupons that you can’t find anywhere else. Even if you already have a coupon in mind, it’s a good idea to stop at Savings.com before completing your purchase, just in case there’s something better.

How does shipping and handling work on Pretty Little Thing orders?

In the United States, standard delivery, which takes 5-7 business days, is $5, and express delivery, which takes 2-3 business days, is $15. For orders to Canadian addresses, standard delivery, which takes 5-7 business days, is $10, and express delivery, which takes 3-4 business days, is $25. Pretty Little Thing covers duties and taxes on orders to the U.S. and Canada.

Where does Pretty Little Thing ship?

You can choose to browse the Pretty Little Thing website optimized for the UK, Ireland, Europe, Australia, New Zealand, the United States, Canada, or France. To get more information about shipping to destinations outside the United States and Canada, choose the website for your preferred country. All orders outside of these countries should use the general UK site.

What should I do if I change my mind about an item?

Pretty Little Thing will accept returns on any items you’re not happy with, as long as they're returned within 28 days of the delivery date. Items must all be unworn, unwashed, and with all hygiene seals and tags still attached. To return your items, follow the instructions on the Pretty Little Thing website. In the United States, you can choose to use the eParcel Return service, which provides you with a label for $6.95, or ship the return using your own preferred shipping service. Canadian orders aren't eligible for eParcel Returns. Certain items, including grooming products, beauty products and accessories, and pierced jewelry, aren't eligible for returns. Original shipping charges are nonrefundable.

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