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Super Chewer - Frequently Asked Questions

When will I be billed for my Super Chewer box?

Customers are billed once they complete the sign-up process. They have the opportunity to choose to be billedl on the 1st, 3rd, or 9th of each month thereafter.

Does Super Chewer have a satisfaction policy?

Yes, Super Chewer offers a 100% satisfaction guarantee on all boxes. Returns of box items are not possible, but contact the BarkBox Customer Support team to make things right if you experience any issues with your box.

How do I cancel my Super Chewer order?

To cancel an order or skip a box, visit the Account page and click “Subscription Settings" to manage your account subscriptions. For full instructions, visit Barkbox's Cancellation Help page.

Can I tailor my BarkBox?

Yes. BarkBox allows shoppers to tailor their box contents to meet the needs of their pets. Be sure to make any changes before the 15th of the month to see updates reflected in your next box (for example, changes for a July box must be made by June 15). For more information, visit the BarkBox info page.

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