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Thumbtack - Frequently Asked Questions
How can I find a Thumbtack coupon code?
The best way to get Thumbtack coupons is by creating an account and activating the email and push notifications. You'll receive discounts and special offers in your email or via the app. The coupons are automatically applied during checkout, so you don't need a Thumbtack promo code.
Does Thumbtack have a refund policy?
Orders completed through the Thumbtack platform are final. However, you can contact customer service about any issues with the job or request a refund directly from the pro. On-demand bookings allow for free cancellations up to 24 hours before the job.
Do Thumbtack coupons take money from professionals?
No. Thumbtack offers coupons and deals to use exclusively on its platform, so it can reimburse the professional for the amount of the coupon. The professionals still get the full amount while you save.
Are there any first-time user discounts on Thumbtack?
No, Thumbtack doesn’t typically offer first-time discounts. Download the app for the best chance to find a deal on Thumbtack Pro services.
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Negotiate Prices with Pros
While Thumbtack provides a platform for pros to quote their prices, you still have the freedom to negotiate. Discuss the cost with your chosen pro, especially for larger projects.
Consider a Pro's Reviews and Ratings
Don't just opt for the lowest quote. Check the professional's reviews and ratings, too. A top-rated pro might offer a slightly higher quote, but their service quality can save you from potential redos and additional expenses.
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