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VRBO - Frequently Asked Questions
What is the Book with Confidence Guarantee?
The Book with Confidence Guarantee is Vrbo’s promise to deliver a satisfactory booking experience from beginning to end. Vrbo offers thorough background and fraud checks, protection against owner cancellations, responsive customer service, and alternative lodging if your rental was seriously misrepresented online or has major defects.
Does Vrbo offer trip insurance?
Yes, Vrbo offers trip insurance that covers cancellation protection and damage protection for renters. Cancellation protection helps to cover otherwise non-refundable situations like cancellations due to illness or injury. Damage protection helps cover you in the event of accidental damage to the property.
Does Vrbo offer any suggestions on how to find the right place?
Check out Vrbo’s vacation ideas to gain inspiration for your next trip. Search for the best family vacation spots, learn how to choose the ideal property, and access helpful travel guides.
What is Vrbo’s cancellation policy?
Vrbo’s cancellation policy can vary considerably depending on the property. Some policies include a 100% refund if you cancel at least two weeks before check-in, while other properties have a strict no-refund policy. If you’re concerned about cancellation fees, consider browsing rentals with free and flexible cancellations.
Does Vrbo offer any financing options?
With help from Affirm, Vrbo has made it possible to easily finance your vacation. The company offers APR ranging from 10% to 30%.
What are Vrbo Trip Boards?
A Vrbo Trip Board is a place where you can start planning your next vacation. Just save vacation rentals you might be interested in, invite friends and family members to collaborate on the vacation, and vote on your favorites to create a trip.
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