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Candlewood Suites - Frequently Asked Questions
What are Candlewood Suites's best coupons?
Up to 15% Off Early Bookings - Get Deal
Save on Featured Hotel Deals - Get Deal
How do I fix an issue with my Candlewood Suites reservation?
Contact Candlewood Suites directly by phone or use the Candlewood Suites Issues Form to lodge a complaint should an issue arise with your reservation.
Does Candlewood Suites charge online booking fees?
No. Candlewood Suites and other IHG hotels and resorts do not charge booking fees for travelers when booking through IHG’s websites, the IHG One Rewards App, IHG’s WeChat mini program, IHG Customer Care, or directly with an IHG-affiliated hotel.
Can I use my IHG One Rewards points to book a reservation for someone other than myself?
Yes — to book a Rewards Night for someone else, make a reservation via IHG's website or the IHG One Rewards App in your name, then add the names of any additional guests to the reservation.
How can I add my IHG One Rewards number to an existing reservation?
Log into My IHG One Account and search for your existing reservation from the "Stays and Events" page. Add in the reservation confirmation number and your last name to find your reservation, then click “Associate IHG One Rewards Number" to add your membership number to the booking.
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Similar Coupons, Promo Codes and Deals
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Today's Top Candlewood Suites Promo Codes
- Up to 15% Off Early Bookings
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| Total Offers | 5 |
| Best Discount | 15% Off |
| Average Savings | $75.00 |
Best Candlewood Suites Sales Available Now
Look to Candlewood Suites for amazing pet-friendly hotel deals on your next vacation. Enjoy a relaxing, refreshing stay without the hassle of finding a babysitter for your pets. Save on your next room with Candlewood Suites’ Points & Cash program, and create a loyalty account to earn points valid at any IHG-affiliated hotel.
How to Save at Candlewood Suites
Use the Points & Cash Program
Take advantage of the Candlewood Suites Points & Cash program to save on your next booking. Points & Cash rates allow you to split your payment between cash and your accumulated rewards points, letting guests redeem Reward Nights faster and stay for less.
Join IHG® One Rewards
Become an IHG Rewards Club member for free and gain exclusive member benefits at Candlewood Suites and other IHG-affiliated hotels today. Book directly through IHG for members-only pricing, and earn bonus points on each future stay. Enjoy access to IHG discount programs for incredible travel deals and savings on car rentals, tourism activities, and more.
Earn Bonus Points with Hertz
Book a Hertz car rental through IHG Trip Extras and earn an immediate 1,500-point bonus, plus an additional 500 points to use toward IHG hotels for every day you drive.
AAA Discount
Save on your next trip with a AAA member discount at Candlewood Suites and other IHG hotels. Visit the IHG AAA portal and provide your AAA membership number for lower rates on your next visit.
About Candlewood Suites
Founded in 1995 in Atlanta, Georgia, Candlewood Suites is a hotel and hospitality business with locations around the United States. The brand sets itself apart as one of the few large hotel chains offering pet-friendly stays without significant price hikes and extra fees. Candlewood Suites is part of the IHG family of hotel brands and enjoys the same high standards of quality and kind service as its partners. With over 300 locations across the country and shared benefits with other Intercontinental Hotel Group brands, Candlewood Suites is a strong choice for families and other travelers with a need for pet-friendly accommodations.