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Expedia - Frequently Asked Questions
Can I cancel my flight through Expedia?
Yes, simply visit My Trips, select the cancel option, and then follow the instructions. If you need assistance, you can chat with an Expedia Virtual Agent. Flights canceled more than 24 hours after booking may result in cancellation fees, so check your itinerary to determine the airline’s policy.
Do I have to pay upfront when booking a hotel reservation?
In short, it depends. Use the Book Now and Pay Later feature to select hotels with no cancellation fees. Otherwise, you may need to check your hotel’s specific policy to avoid paying until you arrive.
How do I change my Expedia vacation package?
Contact an Expedia Virtual Agent or call toll-free at 1-866-316-0357 to make changes to your vacation package. Packages booked within 24 hours will not be subject to fees. Any changes made after 24 hours may result in fees from your airline, hotel, or car rental service.
Why haven’t I received my refund yet?
Expedia usually processes refunds within 24 hours, but it may take the airline up to 12 weeks to process the refund on their end. Banks can also take up to seven days to post the money to your account.
Does Expedia have hidden fees?
Yes, Expedia does have hidden fees when booking your flight or hotel stay. If available, always read the fine print for the extra costs when booking through the company.
Expedia Info & Tips
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Best Expedia Sales Available Now
Book your next trip with Expedia for unbeatable deals on flights, car rentals, hotels, vacation packages, and even cruises. Save more on your next trip with insightful Expedia travel hacks, and learn how to secure cheap rates on luxury hotels.
How to Save at Expedia
Sign Up for Expedia Rewards
Expedia Rewards members enjoy special travel perks, like exclusive member discounts, free hotel breakfast and room upgrades, spa credits, VIP Access to select hotels, and more. Plus, earn points that can be used to offset the cost of future trips.
Expedia Deals Section
Browse for discounts on luxury hotels in top destination cities across the United States. You can also book alternative stays at cabins and check for deals on flights and cars.
Download the Expedia App
Get 10% off when you book via the Expedia app and earn double the points on select bookings to save even more on future trips.
Book Vacation Bundles
Save hundreds of dollars when you combine your reservations into one vacation package. Choose from suggested bundle deals across the country, or use Expedia’s search tool to check for relevant packages.
Book in Advance
The universal rule to booking flights is to book at least three to four months in advance. Prices change daily, but most stay relatively cheap when it’s far out on the calendar. Book your flight midweek between Tuesday and Thursday or Sunday for the lowest price drops.
Be Flexible
When planning vacations, try to avoid busy summer months or holidays when demand – and therefore costs – are generally higher. And don’t automatically write off connecting flights, as they often result in cheaper prices. Open-mindedness is key to saving money on flights!
About Expedia
Expedia began in 1996 under the name Microsoft Expedia Travel Services. As one of the first online travel agencies, Expedia helped revolutionize the industry by putting power in the hands of the consumer and eliminating the need for a traditional agent. Today, Expedia works with brands and travel sites from over 70 countries to provide booking access to nearly 3 million properties and over 500 airlines. Expedia also offers deals on thousands of car rentals and dozens of cruise lines.