Dell - Frequently Asked Questions
What are Dell's best coupons?
Does Dell offer any financing options?
If you open a Dell Preferred Account, you can get access to a revolving line of credit for your Dell purchases. That makes it easier for you to finance your purchases both large and small, whether you’re purchasing a whole office setup or just buying some accessories. You can even access promotional financing, including as low as 0% APR for a fixed number of months.
Are there refurbished options available at Dell?
At the Dell Outlet, you can get access to refurbished and overstock products. These products may have been returned for a factory error or just returned because someone changed their mind. However, regardless of the reason for the return, the Dell Outlet has made sure the product works well and will offer you the best value for your money. You can save on laptops, desktops and tablets at the Dell Outlet. If you’re planning on making a purchase for one of these products, it may be a good idea to look at the Dell Outlet before checking through full-priced items.
Can I get Dell discounts for my school-aged kids?
If you have a student aged K-12, you may be able to sign up for a discount when you purchase products your child will be using for schoolwork and everyday use. You can also take advantage of university discounts if you yourself are currently enrolled in a college or university. These discounts make it easier for you or your kids to learn.
Dell Info & Tips
What kind of financing can I get on Dell products?
Whether you’re a business or an individual consumer, you can get financing options that fit you perfectly. With the Dell Preferred Account for Home or Dell Business Credit for Work, you can make large purchases that you need without breaking the bank. With a Dell Preferred Account for Home, you can be approved for 12 months or 6 months of special financing on certain purchases, and with financing for small, medium, and large businesses, you can talk directly with Dell to find financing that works for your situation.
Is there a loyalty program that Dell runs?
All you have to do to join Dell Loyalty Rewards is sign up for free. You’ll get free expedited delivery and up to 6% back in rewards, just for opting into the program! Your rewards, whatever they may be, can then be spent on qualifying future purchases. If you’re a small, medium, or large business, you may be eligible for different rewards based on your business needs!
How can I make sure my Dell purchase is the best deal I can get?
Look through Savings.com before you make a purchase at Dell. With Savings.com, you can get the most up-to-date discounts and Dell coupons, so you’re always saving as much as possible just by inputting a specific promo code. You can also get information on how to save in the future, notifications of big sales, and more. It only takes a few minutes to save big.
Sign up to receive Dell’s email updates. You’ll get exclusive Dell coupons, announcements about the latest Dell technology, and, if you choose to opt in, Dell Software News, Dell Outlet for Business emails, Dell Financing emails, and the Dell Power Solutions Magazine – Digital Edition.
What is Dell’s trade-in and recycling program?
If you’re looking for an even better deal on your purchases, you can trade in your electronics and get a payment for your unused tech. Dell accepts trade-ins on laptops and 2-in-1 PCs, desktops and all-in-ones, phones, gaming consoles, DSLRs, and media players. If it turns out that your tech is too outdated or in too bad of a condition for Dell to offer to buy it from you, you may be able to recycle it and help lower the impact of throwing away your electronics! Dell will help walk you through the process.
Can Dell help me if I’m having a problem with my electronics?
If you’re having any issues with your Dell electronics, look through the support system to see if there’s anything you can do on your own before contacting Dell customer service. You can even run certain diagnostics without having to call or email a Dell customer service representative!
How expensive will shipping be on my Dell order?
Dell ships to many places worldwide, and ships many different sizes and quantities of items, which is why it uses a graded shipping and handling system in order to accurately predict shipping and handling costs. If you don’t want to pay for shipping, Dell Advantage loyalty members get free expedited delivery on most orders, and qualify for free returns!
What if I need to return an item I purchased?
If you want to return your item, just contact Dell and receive authorization for your return within 30 days. Then, you can ship the item back by mail; when you’re a Dell Advantage loyalty member, you’ll get the return shipping free! Make sure you contact Dell before you send back your return, as any returns made without prior authorization cannot be credited back to you. If you aren't a Dell Advantage loyalty member, Dell isn't able to refund shipping and handling charges.
Did You Know?
When you buy electronics from Dell, you're probably going to be looking at a product worth quite a bit. However, because it's worth more, that means you'll also end up saving more when you hunt for deals. Black Friday and Cyber Monday sales at Dell can help you save hundreds of dollars by stopping in at the right time. Every year, both the Black Friday and Cyber Monday sales at Dell are able to help you save big. In fact, although Dell doesn't have physical stores, it still keeps the pressure on when it comes to Black Friday deals. The company will often release a limited number of sale items at specified times, so you only have a few minutes to dip in and save.
Electronics are becoming more and more important for the everyday student, and that's why the Dell Back to School sale is one of its biggest sales of the year. Although the sales around Black Friday are some of the most popular ones, Back to School sales can be an equally useful time to get the computers you need, whether it's as a student, the parent of a student, or just someone who wants to get a well-priced computer. Make sure you start looking around near the end of July so that you can catch the best Back to School deals as they come out.
When you're hunting for a gift, electronics are never a bad idea. That's why Dell has a substantial Father's Day sale when you can take advantage of discounts on popular products and additional coupon codes to save even more. Whether you're buying it as a Father's Day gift, you're stocking up for a gift later on in the year, or you're upgrading your gear, there's nothing wrong with using these discounts for it. Of course, Father's Day isn't the only holiday you can celebrate through Dell; keep your eyes peeled around other celebrated holidays such as Mother's Day and Memorial Day to get the best deals on your electronics year-round.