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Lancome - Frequently Asked Questions

Can I purchase Lancôme products in person?

If you’re interested in looking at products in person or talking to a stylist one-on-one, you might be interested in Lancôme counters, which are what the company calls its stores. You can find Lancôme products at Lancôme counters across the country and at third-party retailers. Use the Store Locator on the Lancôme website to discover the closest Lancôme counter to you.

Are there certain Lancôme deals only available online?

Lancôme strives to be a company that’s as interesting online as it is in person. That’s why there are some online-only Lancôme deals that you can’t get in one of its physical stores. You can actually browse the Online Only section of the website to see a variety of these deals. Many of the special deals that Lancôme offers, including some of its Gift With Purchase and bundle deals, only exist online, which means you can’t get the same experience in-store. Look at the various Lancôme deals and coupons at Savings.com and on the website to see which one will be the best option.

Can I get Lancôme samples?

All registered members that place orders on the Lancôme website get a deluxe sample of their choice on all orders. When you go to check out, you’ll see a list of deluxe sample options provided by Lancôme. You can choose one of these free options. When you receive your order, you’ll also get the free sample you chose.

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