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Groupon - Frequently Asked Questions

Does Groupon offer any special deals for students?

Groupon’s Student Program gives special discounts to students that purchase Local Deals. Not only do you get an introductory period where you get a huge discount on your Local Deals, but you can also take advantage of a slightly lower discount for the entire time you’re a student. Sign up for a Groupon account to verify your student status and receive the Groupon discount.

Can I get a refund for Local Deals?

When you purchase a Local Deal, you have a three-day grace period where Groupon will refund you the price you paid if you decide you don’t want it. After that, all sales are final unless otherwise noted in the fine print for a specific Local Deal. If you don’t use your Local Deal before it expires, you can still use it as credit at the retailer in question for the price you paid.

Can I return a Local Deal if I decide I don’t want it?

After the three-day grace period, sales are typically final. However, if you really don’t want the Local Deal you purchased, you may be able to trade it in as long as you do so before the deal expires. When you trade it in, you receive the amount you paid in Groupon Bucks. Groupon Bucks are like store credit, which you can apply to future Local Deal purchases so you can get the Local Deal you really want.

Groupon Info & Tips

Where can I find Groupon coupons?

Groupon posts discounts on their website, so finding coupons for Groupon are rare – but if they are available, you can find them all at Savings.com. With discounts ranging from a percent off your total Groupon purchase to free shipping on goods, find it all at Savings.com.

How do I use Groupon Travel?

Book any travel excursion available on Groupon with ease. The Groupon Travel experts handpick each of the vacations available online to ensure the best experience possible. And, if your plans change, cancel or change the date of your reservation with just one click – all on Groupon.com!

How does Groupon find their merchants?

Groupon finds their merchants by them applying to work with Groupon. The merchants post their own deals. Most of the products or services available on Groupon also offers a review section, so you know you’re getting the best deal at a great place.

How do I pay at Groupon?

Paying Groupon for goods and services you’d like to purchase is easy at Groupon. Everything is done at Groupon.com! Then you simply show your receipt wherever you purchased services, or simply wait for your goods to arrive right at your door.

How else can I save when using Groupon?

Saving is easy with Groupon. Skip the cost of shipping on all orders over $15, signing up for Groupon’s newsletter gives you 10% off your next purchase, or receive a full refund if your aren’t satisfied with your services purchased through Groupon!

Did You Know?

When Groupon was founded, it changed the game. The concept of a marketplace where local businesses could sell their experiences at a reduced price was great for both the customer, who got a great deal, and the merchant, who got more business and visibility. Over the years, that concept has allowed Groupon to grow and expand, and as its effect on the local market has become more apparent, it's been able to move into 15 countries and over 500 markets worldwide. In 2016, the billionth Groupon was sold, marking years of growth and impacting the local communities. It's the #1 retail app on both iOS and Android, and boasts over 170 million downloads, serving over a million merchants and 49.5 active customers. Shoppers have saved over $28 billion in North America alone, and Groupon has funneled over $18 billion into the local businesses that advertise on their platform. It's a massive service, and it's something that people around the world use every day.

Although you can shop from some larger chain companies on Groupon, the core focus is on small local businesses. One of the best features of Groupon is that you can get to know the businesses around you; many people don't know anything about the businesses in their area, but with Groupon, you have an incentive to frequent those businesses. In fact, 79% of Groupon customers say they would visit the merchant in question again, even without the savings they received from the Groupon. It's one of Groupon's core values, and it's something that both sides benefit from.

If you're using Groupon constantly, you might want to look into Groupon Select. It's $4.99 per month, but you get to save more money on every purchase you make. With 25% off local deals, 10% more off events and getaways, and free shipping on the Groupon marketplace, you'll be able to make up for that $4.99 very quickly. It's just another way that Groupon helps shoppers and merchants.

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