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doors. - Frequently Asked Questions

How long will it take for my order to ship?

All orders from Doors NYC ship within three to five business days.

Does Doors NYC offer international shipping?

To see if Doors NYC offers international shipping to your country, you can contact them at customercare@doors.nyc. While they generally only ship to the U.S., they may be able to help you get your order shipped internationally.

What is the return policy?

All orders in new condition are eligible for a return or exchange within 14 days of delivery. All art, beauty, and fragrance items are considered final sale.

What is the best way to contact Doors NYC?

Contact customer service by emailing customercare@doors.nyc or texting (914) 491-3754.

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